Delays in replacement emergency communications system sparks heated comments from commissioner (TN)

Delays in replacement emergency communications system sparks heated comments from commissioner (TN)

Once again, the failing emergency communications equipment in Hawkins County was the topic of a recent heated exchange at the July 21 Public Safety Committee meeting.

As members of local emergency response agencies gave reports to the Committee, Commissioner Dawson Fields became increasingly angry when responders mentioned the radio communication issues they encountered during the 13-day search for missing 5-year-old Summer Wells.

Both Fields and Commissioner Mike Herrell told responders that they were tired of the Commission being blamed for these issues, stating that the commission had already recommended that the current failing system be “band-aided” until a permanent solution could be found…

Communication technology for First Responders during wildfire season (CO)

With Colorado wildfire season officially in full swing, fast and ultra-reliable communication is key for our state’s first responders.

Eagle County public safety agencies are transforming their communication technology with FirstNet, built with AT&T a special nationwide wireless network.

Justin Kirkland, Chief of Gypsum Fire Protection District, tells us the impacts of FirstNet have been real, tangible and, at times, lifesaving during wildfire season…

Broome County Communications Center ‘experiencing issues’ with complaint reporting lines, officials say (NY)

The Broome County Office of Emergency Services said the County Communications Center is “experiencing issues” with the Binghamton, Vestal and Johnson City police 10-digit complaint reporting lines.

Broome County officials said people should call 607-778-1911 if their call does not go through.

Officials noted that 911 is still working for emergencies… READ MORE

Macomb County Completes Work On New Dispatch Training Center (MI)

Macomb County Completes Work On New Dispatch Training Center (MI)

MACOMB COUNTY, MI — Macomb County has completed work on its new dispatch training center at the Macomb County Emergency Management and Communications Technical Services Building in Mount Clemons.

The center will provide training programs to police, fire and EMS dispatch workers through live scenarios, officials said in a news release. In a partnership with the Public Service Institute at Macomb Community College, dispatchers enrolled in the college’s Basic Emergency Telecommunicator Course will also be able to utilize this center as part of their program.

“Dispatchers are oftentimes the unsung heroes of the public safety profession,” Macomb County Executive Mark Hackel said. “They perform an essential function in protecting our communities because they are the connection point for police and fire. But that service requires a lot of training, as dispatching has gotten more technical in the last few years with text to 911, CAD systems and other digital platforms…

LeDuc named full-time 911 director (TN)

The Coffee County Consolidated Communications Committee named the interim director, Scott LeDuc, as the full-time Coffee County 911 Communications Center Director during the July meeting Wednesday night.

The board’s steering committee interviewed the top two finalists of applicants and recommended LeDuc. A group of department heads narrowed the number from four. All together eight applications were received, and four were culled due to a lack of experience, according to committee member Tullahoma Police Chief Jason Williams… READ MORE

NGA 911 and Roadside Telematics Corp. Announce Partnership to Enable Increased Situational Awareness for First Responders Nationwide

NGA 911, the leading-edge Public Safety solutions provider, today announces a partnership with Roadside Telematics Corp (RTC), the leading provider of contextual vehicular emergency data, to support linking connected cars with Next Generation 9-1-1 systems, and first responders nationwide. RoadMedic® is the first and only Telematics Service Provider (TSP)-agnostic data delivery platform enabling the development and deployment of automaker-sponsored 9-1-1 Vehicular Emergency Data Set (VEDS) solutions aimed at saving lives during roadside emergencies.

The journey to this partnership started in early 2000, when Lawrence E. Williams, CEO and Founder, Roadside Telematics Corp., and Darold Whitmer, Executive Vice President, NGA 911 L.L.C. had the vision to deliver Telematics Automatic Crash Notification (ACN) and other critical automobile data to 9-1-1 call takers and dispatchers… READ MORE