SALT LAKE CITY – Priority Dispatch® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA®Discovery, which can be deployed and maintained 100% virtually, including implementation, training, certification, and quality assurance. ProQA software has long been recognized as the standard of care for emergency calltaking with its research-based medical dispatch protocols created and backed by the International Academies of Emergency Dispatch™. Now ProQA Discovery will help modernize emergency dispatch calltaking by bringing flexibility, innovation, and high performance to communities of every size – especially sheriff-based departments…
Just two months ago, Sharon Scruggs called 911 in a panic. Her grandson, 17-year-old Logan Dillard, was carrying a metal pole when it came too close to a power line, and he was electrocuted. He went into cardiac arrest and stopped breathing, but Ms. Scruggs knew exactly what to do. She called 911 and began CPR on the teenager, listening to instructions from MCHD 911 dispatcher Shirley Alfaro. As firefighters and paramedics arrived, they snapped into action – taking over CPR and administering ALS (advanced life-saving) interventions to re-start his heart.
There is nothing more important during a cardiac arrest than CPR. Every minute that goes by without CPR, not only a person’s chance of survival, but their chances of having a great quality of life diminishes. That is why such an emphasis is put on bystander CPR.
Montgomery County Hospital District is home to its own 911 call center, so every medical call in the county receives at least an EMT-basic on the other end of the call… r more information about the Montgomery County Hospital District please go to www.mchd-tx.org.
Seattle (July 23, 2021) – Building off of the City’s work to reimagine policing and community safety, Mayor Jenny A. Durkan announced a proposal to create a new specialized triage response that will provide an alternative model for some non-criminal 9-1-1 calls and reduce the need for a sworn officer response for some calls. The specialized responses will include professionals that are experts in outreach, behavioral health, and have tangible connections to the communities that they will serve. When at full capacity, this specialized response could respond to the potentially 8,000 – 14,000 non-emergency wellness check calls currently handled by sworn officers at the Seattle Police Department.
“Seattle residents expect and deserve a timely 9-1-1 response, and part of reimagining community safety means providing meaningful and effective alternatives to a sworn officer. Building off of the success of the Seattle Fire Department’s HealthOne model, the new specialized triage response will provide an alternative response to some 9-1-1 calls,” said Mayor Jenny Durkan. “This specialized triage response will be a critical resource as we work to address the needs of our communities while reducing the need for sworn officers to respond to things like wellness checks…
NEW YORK — Teams of mental health professionals and EMTs responding to 911 calls in a pilot program in Harlem have reduced the rate of hospitalizations for people in crisis, data released by New York City shows.
But advocates say more work is needed to eliminate police from mental health emergencies as three quarters of the calls in the pilot were still routed to police.
The numbers released Thursday from the Mayor’s Office of Community Mental Health provides the first look into the pilot program that pairs social workers and EMTs — rather than armed police officers — to answer mental health emergency calls…
As cities across the country grapple with the issue of police responding to mental health and substance abuse crisis related calls, the city of San Luis Obispo is expanding on one program — and creating another — to help shift intervention away from law enforcement, and into the hands of health-related experts.
At their last council meeting, the City of San Luis Obispo approved a budget to add a second Community Action Team, also known as CAT.
Kelsey Nocket, the city’s homelessness response manager, said CAT is comprised of two people — a police officer paired with a mental health clinician. The two respond to 9-1-1 as well as non-emergency dispatch related calls where people may be suffering from a potential mental health or substance abuse crisis…
Emergency personnel are pushing for workers compensation to cover mental health leave.
LEXINGTON, S.C. — Emergency personnel are pushing for workers compensation to cover mental health leave. Currently, if a firefighter or police officer suffers PTSD on the job, they’re not covered.
House Bill 3939 states, the “amended bill exempts first responders from having to establish by a preponderance of the evidence that the conditions leading to stress, mental injury, or mental illness stemmed from extraordinary or unusual relative to the normal conditions of employment for purposes of collecting workers’ compensation.”
Lexington County Fire Service Chief Mark Davis has been a firefighter for 30 years. He says during his service, he has had at least 100 colleagues and friends experience mental health issues due to the job…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
