MUNCIE, Ind. — Phone problems on Thursday afternoon apparently left some callers unable to reach dispatchers at Delaware County’s 911 dispatch center.
Muncie Police Chief Nate Sloan said about 5 p.m. the county’s 911 service had apparently been restored, and that technicians were now working to restore non-emergency numbers at the dispatch center.
Those unable to reach 911 by phone can also send text messages — to 911.
County officials indicated 911 phone systems had been “restored to full functionality” by about 7 p.m.
Thursday’s phone problems not limited to Muncie or Delaware County…
The average time it takes for emergency medical services (EMS) to reach you is about seven minutes. That’s if you live in a populated area. Move further away from the hustle and bustle, and response times can double to nearly 14 minutes. Tap or click here for 18 items that help you survive any emergency.
There is also what is known as the golden hour, where traumatic injuries and patients need to be treated within the first hour to reduce the chances of death. The debate is still ongoing if the golden hour exists. But the point is: the faster you get help, the better your chances of survival…
CHESTERFIELD, Va. (WWBT) – Chesterfield County has adopted another technological enhancement for their Emergency Communications Center.
This system follows the launch of a new computer-aided dispatch (CAD) system in May.
The Automated Secure Alarm Protocol – also known as ASAP – interfaced with CAD, automatically transmits information about an alarm activation as an active call, allowing for police, fire and EMS personnel to be dispatched to Chesterfield residences and businesses…
The new communications center for the Burnet County Sheriff’s Office went online Wednesday, Sept. 22, after four years in the works. According to those in charge, as well as those in front of the microphones, the upgrade is a huge success.
“Burnet County now has a state-of-the-art communications system,” Capt. Chris Jett said. “We are now as good as the agencies to the east of us. This prepares us for the growth that’s coming.”
The dispatchers themselves agree. When asked what they like best about the new equipment and space, dispatchers Katie Fox and Alyssa Rios, who were on duty when DailyTrib.com dropped by, said in unison: “Everything!”
“We have extra screens and more space to do what we need to do to help our officers,” said Fox, who has been a dispatcher for three years… READ MORE
The Federal Communications Commission (“FCC”) has a busy agenda planned for its upcoming September 30, 2021 Open Meeting, which will include two items aimed at stopping illegal robocalls.
First, the FCC will consider a Further Notice of Proposed Rulemaking (“Further Notice”) on Shielding 911 Call Centers from Robocalls. With this Further Notice, the FCC attempts to reduce autodialed robocalls to Public Safety Answering Points (“PSAPs”) while addressing concerns about potential security threats that arise from providing broad access to the numbers on the PSAP Do-Not-Call (“DNC”) registry. It would accomplish this by requiring autodialer users to provide their outbound numbers to voice services providers who would be required to block calls from those numbers to numbers on the PSAP DNC registry… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
