Cherokee County Names New E 9-1-1 Director (GA)

WOODSTOCK, GA — A decorated officer, paramedic and veteran has taken the helm of Cherokee E 9-1-1.

Shane Bonebrake, who recently retired from the Woodstock Police Department, was named the new E 9-1-1 director. His first day on the job was Monday, Oct. 4.

“I chose Shane Bonebrake for this position because he is a leader who leads by example,” Public Services Agency Director Dana Martin said. “He has earned an impressive reputation working in various public safety roles in this community consistently demonstrating high standards of integrity, professionalism, and dedication to service.” … READ MORE

Louisville’s 911 call center short dozens of employees (KY)

Louisville’s 911 call center short dozens of employees (KY)

LOUISVILLE, Ky. (WAVE) – Louisville’s 911 dispatch center is facing staff shortages that are causing some callers to have to wait.

“I know it’s your emergency,” Jim Intermaggio, a 911 call taker, told WAVE 3 News. “We’re going to get you. Don’t hang up if you call and get put on hold.”

Because of the staff shortage across the country, many industries have seen people working longer hours, sometimes on forced overtime to cover shifts…

PSBTA Announces VISION 2022 FirstNet Users Summit

PSBTA Announces VISION 2022 FirstNet Users Summit

First of its kind ‘in person’ opportunity specifically directed to current FirstNet users to be held in Las Vegas, January 18-21, 2022.

The Public Safety Broadband Technology Association (PSBTA) is your FirstNet Connection. Join us on January 18-21, 2022, as the PSBTA presents Vision 2022: FirstNet Users Summit. Learn, grow, and be inspired as public safety moves ahead in 2022 stronger than ever before.

Born from the 9/11 tragedy was FirstNet. FirstNet is America’s public safety network built for public safety. FirstNet provides reliable communication to keep your personnel and community safe. But let us remember our commitment 20 years ago to never forget. 9/11 was a defining moment for the United States as terrorists attacked America. But it also was a defining moment in our country’s response to terrorism uniting Americans… READ MORE

Chairman’s Corner: Columbia County 911 (NY)

Chairman’s Corner: Columbia County 911 (NY)

Over time, the Columbia County Emergency 9-1-1 Emergency Communications Department, as it’s officially known, has increasingly become the nerve center for emergency response in Columbia County.

As director of 9-1-1 Rob Lopez says, “The 9-1-1 center is basically quarterbacking EMS services,” which includes fire, medical, or police-related activity. “The active role that 9-1-1 dispatchers play in managing an incident has greatly increased. Dispatch isn’t what it was 20 years ago.”

Director Lopez manages his department with a full-time staff of 12, including himself. In all, county 9-1-1 dispatches for 31 fire companies, five rescue squads, all police agencies on emergency calls, the county Haz-Mat team, and the county Cause and Origin Team…

Police Dispatcher Charged In Theft Scheme That Allegedly Defrauded County (MD)

Police Dispatcher Charged In Theft Scheme That Allegedly Defrauded County (MD)

Millersville, MD (Arundel.News & AAFA)- A former police dispatch operator for the Anne Arundel County Police Department will face felony theft charges after being caught training for another agency while on the county’s dime. 27 year old Brandy Quarles of Cumberland, MD is accused of using paid sick leave to train as a call dispatcher for another department. According to Anne Arundel County Police, its office of Professional Standards began an internal review following a complaint about Quarles. Investigators discovered that Quarles fraudulently collected $4,300 in paid sick time for days she trained as a 911 call operator for a different department not named in the release. She reportedly used fake doctors notes to get out of working for Anne Arundel County’s dispatch center. The fraudulent documentation from a “doctor” stated that Quarles required medical supervision and an extended period of time off from work. During that extended time away from the Anne Arundel County call center, Quarles allegedly worked and trained for the new position she accepted while still employed for the county.  She has been an employee of Anne Arundel County since 2018…