Sarasota County dispatchers tour Longboat Key (FL)

The Longboat Key Fire Rescue Department and the dispatch center for the Sarasota County Sheriff’s Office wanted to clear up any confusion.

Longboaters know Greer Island and Beer Can Island are synonymous. They also know La Lenaire Drive is on Jewfish Key, which has eight residential homes but is only accessible by boat.

Emergency calls from all of Longboat, and most of the rest of Sarasota County, are routed to the Sarasota Emergency Operations and 911 Dispatch Center on Porter Road, about 15 miles east of Longboat Key Town Hall. From there, a telecommunicator gathers information on the type of emergency, location and more. Town police or fire units are then assigned to respond, backed up by responders from other jurisdictions if necessary. Countywide, call takers can handle as many as 650,000 calls a year, about 10% of which typically come from Longboat Key…

Carteret County hopes to solve staff shortages by increasing pay

CARTERET COUNTY, N.C. (WITN) – Leaders in Carteret County are working to fill open telecommunication positions as fewer people are available to answer serious calls.

“We are known as the first, first responders,” Kelly McAlexander, Carteret County telecommunication.

“So, when people are needing help in their worst of moments for whatever reason, we’re typically who they call when they don’t know who else to call… READ MORE

Robertson 911 Dispatcher Brittney Bennett Dies Unexpectedly (TN)

Robertson 911 Dispatcher Brittney Bennett Dies Unexpectedly (TN)

Cover picture for the article

ADAMS TENNESSEE: (Smokey Barn News) – An integral part of the Robertson County 911 dispatch center, who will be remembered for her sweet loving spirit, Brittney Bennett, 30 of Adams Tennessee, has died unexpectedly.

Brittney’s passing caught everyone by surprise. Even those close to her were caught completely off guard. The news of her passing moved quickly across the internet with an outpouring of grief coupled with stories of her kind-hearted nature that will likely linger in the hearts and minds of her family and friends for years to come… READ MORE

Seattle Fire Department Launches Corti Triage, Saving Lives with an Improved Double-Digit …

Danish AI platform helps save lives by assisting 911 dispatchers in assessing emergency calls

SEATTLE, November 18, 2021–(BUSINESS WIRE)–The Seattle Fire Department (SFD), in partnership with Corti.ai, a leading AI software company, has implemented Corti Triage to assist 911 dispatchers in assessing emergency calls and saving more lives. SFD says that Corti’s Triage platform enables it to create, manage and optimize protocols that call-takers follow in real-time, optimizing workflow by an improved double-digit rate to successfully increase its PSAP call processing time.

“Every facet of operations in the PSAP environment is critical, but call center triage is where it all begins. Unfortunately, understaffing has been a chronic issue for emergency medical services around the country for years, and the pandemic has only exacerbated the problem with high call volumes,” says Andreas Cleve, CEO & co-founder of Corti…

POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE (CA)

Published: 11/17/2021

POLICE DEPARTMENT’S NEW & IMPROVED MOBILE APP NOW AVAILABLE

RIVERSIDE, CA – The Riverside Police Department is proud to unveil its new and improved mobile application called “Atlas One.”  The app is available in the Apple and Android app stores by searching for “Atlas One,” and is a free download to the public.

Atlas One will allow us to continue sharing important alerts regarding traffic collision road closures, at-risk missing persons, and significant police activity we want our community to be aware of.  It will provide residents and business owners with one-stop-shop access to important resources, and even allow people to submit tips to help solve crimes and address various livability issues within their neighborhood…

Emergency center using TikTok to recruit, relieve (KS)

“‘Why Tiktok?’” you may ask.

The director of the Lyon County Emergency Communications Center answered that question and others Monday, following up on a Facebook invitation to check the center’s new social media outreach.

Roxanne VanGundy explained in a new Facebook post that the Lyon County 911 TikTok feed provides education about the service “to attract new applicants,” especially to “new demographics.”

“Make no mistake, dispatchers are not creating TikToks while they are supposed to be answering your call,” the post said… READ MORE