TORONTO – May 10, 2022 – Esri Canada today released the NG9-1-1 GIS Validator online app to assist Canadian municipalities in meeting Canada’s new location data requirements for 9-1-1. This free app and service lets municipalities, regional data aggregators and emergency services data providers take the first step in quickly comparing their location and geographic information system (GIS) data to the new National Emergency Number Association (NENA) data specifications, which is the nationally adopted standard for next generation 9-1-1 (NG9-1-1). The NG9-1-1 GIS Validator was purpose built at the request of Canadian municipalities through the Emergency Services Working Group (ESWG)… READ MORE
FORT POLK, La. — “What’s the address of your emergency?”
That’s the first question asked by a Fort Polk Directorate of Emergency Services 911 dispatcher when a call comes into their control center. They follow up with questions pertaining to the nature of the emergency and continue to gather additional information, all while trying to keep the person on the other end of the line calm and sending them the help they need.
Jennifer Durrett, Fort Polk 911 dispatch supervisor, said a typical day for her team begins by checking their equipment and conducting communication checks with police patrols, ambulance and fire department units…
There has been a temporary change to the Cabool overnight dispatching service. Having started on May 6th, calls for service to Cabool Police Department or Cabool Fire Department are being routed through Texas County’s 911 dispatch center instead of through a local dispatcher.
Between the hours of 6:00 p.m. and 6:00 a.m., calls to the emergency line will automatically be forwarded to Texas County 911 and appropriate response units will be dispatched.
HUNTERDON COUNTY, NJ – From the Hunterdon County Department of Public Safety, Supervising Public Safety Telecommunicator William “Bill” Powell recently completed the requirements to earn the Certified Homeland Protection Professional (CHPP) designation.
The board of county commissioners honored Powell with a proclamation in April.
The CHPP program was established by the National Sheriffs Association’s Global Center for Public Safety. At the board meeting, Sheriff Frederick Brown explained how the CHPP designation creates a group of homeland protection professionals who are “prepared to help their organizations to prevent, protect against, prepare for, respond to, mitigate and recover from all hazards that may happen… READ MORE
Looking for a quality used fire truck? Selling one? Visit our sponsor Command Fire Apparatus
DC 911 tells STATter911 a call-taker is on administrative leave after fire and EMS were sent to the wrong address Monday for a woman in cardiac arrest. The woman, said to be in her mid-fifties, is dead. Approximately 11 minutes were lost before DC 911 discovered the mistake and sent units to the correct location…
A new, three-digit number for mental health emergencies is set to roll out nationally in about nine weeks but some states still aren’t ready to handle what experts predict could be a crush of calls.
The federally-mandated 988 system will strengthen and expand the existing 10-digit National Suicide Prevention hotline. It’s meant to make it easier for people in crisis to get the help they need without routing their calls through 911 public safety dispatchers…
