911 dispatcher earns lifesaving award after saving a puppy – WYFF (NC)

by | Jun 9, 2022 | Comm Center News

Emergency dispatchers for 911 are the first people you speak to in any crisis and their job is to help get first responders to you as fast as possible.However after 18 years as a dispatcher for the Henderson County Sheriff’s Office, Sgt. Brandi Baldwin used her quick thinking to save a puppy’s life.It all started with a call to 911. “My puppy is choking and we can’t get him to throw up the treat,” the caller said.Baldwin said dispatchers only have a second to dissect a situation.

Take the 9-1-1 Pledge to avoid tying up emergency services (FL)

by | Jun 9, 2022 | Comm Center News

Know when —and when not — to call 9-1-1, and what to do if you accidentally ring them

Last year, E-Comm received more than two million calls to 911: more than 5,000 calls per day on average. Call volumes are on the rise, and every second that 911 call-takers spend responding to non-urgent or mis-dialed calls, is time they could dedicate to helping someone in a life-threatening emergency.

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911 dispatchers are in short supply. In Missouri, cities are grappling with how to provide …. (MO)

by | Jun 8, 2022 | Comm Center News

ST. LOUIS – For the last year, the 911 dispatcher center for the city of Bridgeton covered the needs of its 11,000 residents with less than half of the dispatchers it needed.

As of this month, that center no longer exists. Instead, officials in the suburb 18 miles outside of St. Louis have decided to outsource 911 dispatch to St. Louis County under a three-year agreement approved in April. Rather than operate a center at half capacity, Bridgeton will pay the county $155,000 a year for the call services.