by ECC Editor | Jan 24, 2020 | Comm Center News
STAMPING GROUND — Rural residents are used to having things just a little more difficult; hard water, longer trips to town and a lack of neighbors to help with just about anything. These folks are generally happy to trade these inconveniences for the peace and privacy that comes with living out of town. What is not tolerable is bad internet and weak cell service.
[…] These upgrades will also benefit public safety and first responders on FirstNet — public safety’s communications platform, according to the AT&T announcement… READ MORE
by ECC Editor | Jan 24, 2020 | Articles, Comm Center News
A new report from the Behavioral Insights Team & the University of California at Berkeley connects a sense of belonging to employee retention
Over the course of a year, the average 911 emergency service dispatcher will take over 2,400 phone calls. These calls can range from connecting a resident to medical care for a sprained ankle to dispatching the right support for someone whose life is being threatened or in imminent danger. The variability of these calls creates a high-stress work environment that is both emotionally exhausting and potentially traumatic, exacerbated by the long hours of an inherently stressful job that requires mandatory overtime and pays low wages… READ MORE
by ECC Editor | Jan 24, 2020 | Comm Center News
Carroll County’s government expected to receive at least $1.7 million in new revenue from a statewide phone fee, but in reality the amount was about one-third of what county staff predicted.
As a result, county officials who were hoping to use increased revenues from the phone fee to boost staffing at the county’s 911 center will need to look elsewhere for funding. One possibility the commissioners might consider… READ MORE
by ECC Editor | Jan 24, 2020 | Comm Center News
BANGOR, Maine (WABI) – The Penobscot Regional Communication Center is the busiest Public Safety Answering Point in the state.
The director of the center says in 2019 they handled over 63,000 9-1-1 calls. They also took 289,000 other calls and made 1.5 million radio transmissions. Chris Lavoie, director of the center, had a flag made to remind the staff to take pride in what they do.
“I’m very proud of my staff for the hard work that they put in… READ MORE
by ECC Editor | Jan 24, 2020 | Comm Center News, Uncategorized
Santa Fe County is considering closing its juvenile detention center because of declining bookings, rising maintenance costs and growing liability risks, according to a memo sent to county commissioners earlier this week.
Commissioners will direct the county to either close or keep operating the center — known as the Youth Development Program — at their meeting Tuesday.
[…] The memo said much of the staff at the juvenile detention center could be absorbed into the Santa Fe County jail or the Regional Emergency Communications Center… READ MORE
by ECC Editor | Jan 24, 2020 | Comm Center News
MEDFORD, Ore. – A woman pleaded guilty to improperly using 9-1-1 during a domestic dispute.
The Jackson County District Attorney’s Office said on the afternoon of May 3, 2019, April Goheen called 9-1-1 in a “frantic voice.” She told a dispatcher her husband was at their home and was suicidal. She then said she needed to talk to her husband and hung up the phone. For the next half hour, she didn’t answer phone calls from police or dispatch, prosecutors said.
Numerous agencies mobilized in response to the call, including Central Point police officers who arrived…READ MORE
