by ECC Editor | Jan 24, 2020 | Comm Center News
SIOUX CITY (KTIV) — Sioux City Fire Rescue has been granted accreditation from the Commission on Accreditation of Ambulance Services, within two years of beginning operation of the EMS Division.
The accreditation process examines all aspects of ambulance operations, from administrative and finance to community education, injury and illness prevention, safe operations, medical protocols, medical direction, interagency relations and quality of patient care… READ MORE
by ECC Editor | Jan 24, 2020 | Comm Center News
911 calls are going to a new place in one part of Northeast Missouri.
Ralls County 911 officials said they have a new agreement to extend the partnership between Marion Ralls County 911, and it’s saving them money as well.
The partnership between the two dispatch centers extends another five years.
Ralls County 911 board members said the agreement saves taxpayers in Ralls County around $600,000 a year or $3 million over the five-year contract… READ MORE
by ECC Editor | Jan 24, 2020 | Articles, Comm Center News
Cities across the United States are struggling with a growing public safety problem that’s largely invisible to the public: a shortage of people willing to work high-stress jobs answering 911 emergency calls.
The problem is taking a toll on emergency operations, as short-staffed teams work overtime shifts in a scramble to make sure there’s enough dispatchers to answer calls. The turnover costs cities tens of thousands of dollars to recruit and train new people. It also comes at a high emotional cost for dispatchers, who handle traumatic situations every day without the widespread recognition… READ MORE
by ECC Editor | Jan 24, 2020 | Comm Center News
MEMPHIS, Tenn. (WMC) – A Collierville dispatcher and restaurant worker teamed up to save the life of a woman who started choking during a dinner a Firebirds in Collierville.
Dispatcher Tyler Barthel said his training on how to do the Heimlich maneuver properly became critical.
The 911 call reported her in distress. While on the call, the dispatcher asked if she was changing colors, the restaurant staffer responded “Yes, she’s starting to turn blue. We’ve been trying to do the Heimlich maneuver… READ MORE
by AllThingsECC.com | Jan 24, 2020 | Comm Center News
The 20-year-old computer-aided dispatch system that forms the guts of Chicago’s 911 center will be replaced by a new system that accepts texts, photos and videos from emergency scenes.
After years of planning, City Hall has chosen TriTech Software Systems to install the complex software and hardware systems that will allow Chicago to comply with a 2020 deadline to make the switch to, what’s known as “Next Generation 911.”
READ MORE: https://chicago.suntimes.com/city-hall/2020/1/22/21077637/chicagos-911-emergency-center-75-million-upgrade
by ECC Editor | Jan 24, 2020 | Comm Center News
The Rockwall Police Department has designated the front of its Communications Center, located at 205 West Rusk, as a “Safe Trade Zone” for internet purchases and child custody exchange. The area is under 24 hours of surveillance to ensure safety… READ MORE
