Recognize the roles and responsibilities the 911 Telecommunicator plays in applying the principles, practices, and standards of care when servicing 911 calls. Learn and recognize the difference in fire, medical, or police responses to 911 calls.
In our program, interested students will complete two parts… READ MORE
- Basic Public Safety Dispatch Academy (CA)
- ALERT: Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19 in the United States
- WHEN 9-1-1 IS NOT ENOUGH: TRANSITIONING THE 9-1-1 CENTER INTO A MULTI-CHANNEL EMERGENCY COMMUNICATIONS CENTER
- Increase in misdialed 9-1-1 calls may be caused by smartphones and smartwatches (ME)