by ECC Editor | Mar 18, 2020 | Articles, Comm Center News
The South Dakota Department of Public Safety and its 9-1-1 Coordination Board has announced that the state has settled its civil lawsuit with Comtech Telecommunications Corporation of Wilmington, Delaware; and affiliated corporations NextGen Communications Inc., and TeleCommunication Systems Inc., based in Annapolis, Maryland.
According to Tony Mangan, DPS, as agreed to in the settlement, the state will receive $3.45 million to be deposited into the 9-1-1 Coordination Fund. The 28 public safety… READ MORE
by AllThingsECC.com | Mar 17, 2020 | Articles, Comm Center News
Today, the Communications Security, Reliability, and Interoperability Council (CSRIC) VII adopted a “Report on the Current State of Interoperability in the Nation’s 911 Systems.” The Federal Communications Commission directed CSRIC to survey the current state of interoperability for the nation’s 9-1-1 systems pursuant to CSRIC’s mission to provide recommendations to the Commission on a variety of topics.
The report describes the degree to which emergency communications centers are able to share voice 9-1-1 calls, location data, SMS text-to-911…
by AllThingsECC.com | Mar 14, 2020 | Articles, Opinions
THE ISSUE: Citrus faces emergency communications dispatcher shortage.
OUR OPINION: More incentives, higher pay will fill vacant positions, assist in retaining staff.
The voice on the other side of 911 is asking for help. Will you answer the call?
The nationwide shortage of emergency communication dispatchers has hit Citrus County, leaving the Sheriff’s Office with a conundrum in finding enough hires to keep all positions filled…
by AllThingsECC.com | Mar 13, 2020 | Articles, Comm Center News
WASHINGTON, DC, USA, March 11, 2020 /EINPresswire.com/ — The Industry Council for Emergency Response Technologies (iCERT), the leading trade association for providers of emergency communications, software, and emergency response technologies, announced the second in its continuing series of evaluation and best practices white papers on the management of cloud technology; “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.”
In keeping with tradition from our first Cloud paper, iCERT released Step 2 to the National Association of State 911 Administrators (NASNA) for their members’ use before general distribution…
by ECC Editor | Mar 13, 2020 | Articles
The virus has changed even the questions that a dispatcher asks, with the goal of giving a heads up to first-responders.
With the coronavirus spreading, along with the commensurate fear, you can expect subtle but key changes in the questions you get asked when you call 9-1-1 in L.A. County these days.
Let’s hope you don’t call often enough to recognize a change, but in addition to seeking critical information about an emergency — location, name, what is happening — dispatchers in the county… READ MORE
by AllThingsECC.com | Mar 13, 2020 | Articles
Jamie Acosta still remembers the first call in which someone died. Over the phone, she learned that a 16-year-old had wrapped his car around a telephone pole. Afterward, she replayed it in her head, trying to figure out if she somehow could have gotten the ambulance to the scene faster.
She went home in tears, she said. This kid is dead, she told her boyfriend. And I don’t know if I did everything right. I don’t know if I could have saved him…
