Demystifying the Cloud for Public Safety (DC)

WASHINGTON, DC, USA, March 11, 2020 /EINPresswire.com/ — The Industry Council for Emergency Response Technologies (iCERT), the leading trade association for providers of emergency communications, software, and emergency response technologies, announced the second in its continuing series of evaluation and best practices white papers on the management of cloud technology; “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.”

In keeping with tradition from our first Cloud paper, iCERT released Step 2 to the National Association of State 911 Administrators (NASNA) for their members’ use before general distribution…

Here’s how coronavirus will change what a 9-1-1 dispatcher will ask you (CA)

The virus has changed even the questions that a dispatcher asks, with the goal of giving a heads up to first-responders.

With the coronavirus spreading, along with the commensurate fear, you can expect subtle but key changes in the questions you get asked when you call 9-1-1 in L.A. County these days.

Let’s hope you don’t call often enough to recognize a change, but in addition to seeking critical information about an emergency — location, name, what is happening — dispatchers in the county… READ MORE

911 Dispatchers Hear the Worst Moments of Our Lives. Who Listens To Them?

Jamie Acosta still remembers the first call in which someone died. Over the phone, she learned that a 16-year-old had wrapped his car around a telephone pole. Afterward, she replayed it in her head, trying to figure out if she somehow could have gotten the ambulance to the scene faster.

She went home in tears, she said. This kid is dead, she told her boyfriend. And I don’t know if I did everything right. I don’t know if I could have saved him

DDoS attacks could affect next generation 911 call systems

Despite a previous warning by Ben-Gurion University of the Negev (BGU) researchers, who exposed vulnerabilities in 911 systems due to DDoS attacks, the next generation of 911 systems that now accommodate text, images and video still have the same or more severe issues.

In the study the researchers evaluated the impact of DDoS attacks on the current (E911) and next generation 911 (NG911) infrastructures in North Carolina… READ MORE 

Ed Parkinson named as FirstNet Authority CEO

Ed Parkinson today was named by the FirstNet Authority Board as executive director—operationally, the chief executive officer (CEO)—for the FirstNet Authority, becoming the organization’s third full-time staff leader and its first in more than 17 months.

FirstNet Authority Board Chair Ed Horowitz said that Parkinson was selected at the conclusion of a “comprehensive and thorough search” to lead the FirstNet Authority staff. Parkinson has been serving as the FirstNet Authority’s executive director for external affairs while splitting the …

ATCEMS station reopens to better benefit crews and Austin (TX)

AUSTIN (KXAN) — A staff of over 500 paramedics cover and respond to more than a million people, according to Austin-Travis County EMS’ website.

With the average amount of 9-1-1 calls they receive each year exceeding 100,000, top-notch facilities aren’t just nice to have, they need to have them.

With an ever-growing population, those calls and their response times become more challenging. In February… READ MORE