Whatcom seeks better, cheaper answer for the 138574 calls to 911 each year (WA)

Combining Whatcom County’s two 911 dispatch centers, whose operators separately send law-enforcement officers or firefighters to calls for service, is back on the County Council’s agenda.

It’s both logical and a cost-saving measure to combine the two 911 centers, said Councilman Tyler Byrd.

“I’ve been working on all the documentation I can find on this and talking to people. I can’t find a single efficiency that comes out of this the way it is today,” Byrd said during a Nov. 12 budget session…

CVPSA board hears competing views on communications study (VT)

MONTPELIER — The Central Vermont Public Safety Authority is on the cusp of commissioning a telecommunications needs assessment its board views as a foundational step in improving emergency communications in the region.

The process has taken more than a year, required a second solicitation of proposals and featured a running debate about the scope of work — one that resumed during the board’s virtual meeting Thursday night…

San Antonio using telemedicine on 911, saving resources, taxpayer money (TX)

DALLAS — Councilmembers in San Antonio approved a program Thursday that sends some 911 callers to telemedicine when they request help.

It’s a service that no other city in the country has authorized.

The San Antonio Fire Department “is beginning to route dispatch calls to telemedicine to help weed out potential responses that can be done without actually sending units on site,” said Mayor Ron Nirenberg in an appearance on Sunday’s Inside Texas Politics…

After more than three decades, Pittsylvania County dispatcher signs off (PA)

After 34 years of serving Pittsylvania County as a dispatcher, Joann Luck has signed off for the last time.

Now after working her final day on Dec. 2, she’s answering the call of retirement.

Born and raised in Pittsylvania County, Luck graduated from Gretna High School in 1972. She joined the Pittsylvania County Sheriff’s Office in 1986 following several stints in local factories…