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James Queen

At some point in your career, you lose track. After answering thousands of calls, listening to countless hours of radio traffic, and providing EMD instructions, you are bound to have a moment of complacency. It may be something as simple as not getting vehicle colors in an accident call. It may be something that does not affect the call’s outcome.

Other times, it can be detrimental to the safety of your officers, firefighters, or other first responders. You did not ask about weapons or any number of other things as we run through our checklist of questions. You just happened to miss one on this call. Now you are scrambling, trying to get the caller back on the line to get more information for your officers…

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