Durham’s Emergency Communications Center Has a Staffing Problem (NC)

Durham’s Emergency Communications Center Has a Staffing Problem (NC)

Last month Durham City Council member DeDreana Freeman called 911 to report that a 17-year-old boy had been shot in the parking lot of a convenience store at East Main and South Elm streets.

Freeman, who lives in the community, heard gunshots while inside her home. Her husband went outside to see what was going on after they heard a woman screaming.

Four minutes passed before an emergency dispatcher answered her call.

Freeman told the INDY that the 911 line rang repeatedly while she watched the teen’s life energy bleed out into the asphalt…

Public Safety Agencies Explore Tech to Partner with Social Services

Public Safety Agencies Explore Tech to Partner with Social Services

Video and Data Analysis Address Risks for Responders

Several key technologies could help to support efforts by police to offload calls that don’t require a law enforcement response.

IDC Worldwide Research Vice President for Public Safety Alison Brooks points to video as a possible enabler. Police could, for example, use a livestream to give mental health professionals eyes on a scene — a potentially safer way of accessing those insights.

“In the traditional ride-along with mental health support, you’re putting that person in the police car and possibly exposing them to an element of danger,” Brooks says. With a video consultation, police can pull in the experts without putting them at risk.

Data analytics may also play a role in driving alternative responses by helping law enforcement understand which approaches work best for different types of calls. “You can use data to shift the response models so that the right people are actually intervening at the right time, including the social services folks,” Brooks says…

Police Dispatcher Trainee (TX)

Minimum Qualifications
Education and/or Equivalent Experience:

  • Graduation from an accredited high school or equivalent.

Licenses or Certifications:

  • Must be able to obtain TCOLE Certification within one (1) year of employment, and TCIC / NCIC certification within six (6) months of employment.

Notes to Applicants
This is a Police Dispatcher (trainee) position only. This is an entry level position that works under immediate supervision while learning job tasks associated with dispatching police for service and entering secure data into the Computer Aided Dispatch System…

City of Spokane hiring Police Radio Dispatcher II (WA)

Do you have one year of continuous experience (full time or equivalent) as a Police Radio Dispatcher? Have you been employed in the last 18 months as a law enforcement radio dispatcher utilizing a Computer Aided Dispatch System? If so, coming to work for the City of Spokane could be your next great career move!

The Spokane Police Department (SPD) seeks applicants that are interested in joining a team of dedicated individuals to protect and serve Spokane citizens. SPD operates off the values of integrity, professionalism and compassion.

SPD offers a generous compensation package that includes a pension plan and annual pay increases…

Meriden Emergency Communications Center to undergo expansion – WTNH.com

Meriden Emergency Communications Center to undergo expansion – WTNH.com

MERIDEN, Conn. (WTNH) — The Meriden Emergency Communications Center received a multi-million dollar grant. The purpose of the funds is to build a new facility where all your 911 calls will be coming in.

A delegation of state and city officials was on hand for the announcement Monday.

“We are proud to announce that we are receiving a $4 million grant,” Meriden Mayor Kevin Scarpati said.

That multi-million dollar grant was made possible by the State of Connecticut and a matching grant of $782,000 from the City of Meriden.

“It’s a vital investment and the safety of the city’s residents and for emergency personnel here, who courageously put their lives on the line every day,” Lt. Gov. Susan Bysiewicz said…