by AllThingsECC.com | Jul 15, 2020 | Articles
Emerging advancements in dispatch technology have provided public safety agencies with new and exciting capabilities. As 9-1-1 command centers acquire these next-generation products, the next logical step is to maximize efficiencies by integrating them with external data sources.
If only it were that simple.
Integration with external data sources requires opening up your organization’s computer infrastructure to these outside entities—and to outside threats. Attacks on public safety agencies can be devastatingly effective, from data theft to complete system incapacitation…
by AllThingsECC.com | Jul 15, 2020 | Comm Center News
Dispatchers from the John Day Emergency Communications Agency asked Grant County Court to pass a symbolic resolution recognizing dispatchers as first responders in Grant County.
Dispatcher Cammie Haney said a bill in Congress that would reclassify dispatchers as first responders instead of office administrative support workers passed in the United States House of Representatives but has stalled in the Senate…
by AllThingsECC.com | Jul 15, 2020 | Comm Center News
Christmas morning, kids wake up as excitement fills the air at the chance to open gifts with family — a feeling comparable to when Darian Maynard returned to the Grant County dispatch center to begin her work as the new dispatcher.
Maynard recently graduated after three weeks at the Oregon Department of Public Safety Standards and Training where she learned techniques for stress management, civil liability, ethics, criminal law, overview of fire-rescue and law enforcement operations and more…
by AllThingsECC.com | Jul 15, 2020 | Articles
This week on A Place For My Head, Brandon Thompson and Jerry Petuck discuss a serious issue within the law enforcement community and that’s PTSD. Former police officer/911 dispatcher Jamie Gonzalez, a long time friend of Jerry’s, is featured in the upcoming documentary PTSD 911, where she shares her experience as both a dispatcher and a cop that ultimately led to her resignation…
by AllThingsECC.com | Jul 15, 2020 | Articles, Comm Center News
By Brandi Vincent
As America fights a global pandemic and braces for what could be an alarmingly active hurricane season, public safety agencies looking to modernize response efforts have a new option to participate in personal, two-way conversations directly with each other and with those they serve—via text message.
RumbleUp, a peer-to-peer texting app that’s made notable waves for political and advocacy campaigns in recent years, was accepted into the FirstNet App Catalog, a dedicated library of secure applications that can be used by more than 12,000 public safety agencies. The addition could enable first responders to directly text people on the ground in support of COVID-19 testing and contact tracing efforts, as a lifeline during hurricanes, and other natural disasters or unexpected events and much more. READ MORE
