by AllThingsECC.com | Jul 9, 2020 | Articles, Comm Center News
In attempt to save more lives and make emergency response more efficient, more and more AR technologies ard adopted by governments. With augmented reality technology, digital information is overlaid onto a view of the real world via a headset, glasses or smartphone. AR can help first responders get information about the location they are moving through, providing structural layouts and even showing where doorframes and people are in smoke-filled environments. AR helmets and masks can also help with training…
by AllThingsECC.com | Jul 8, 2020 | Articles, Comm Center News
A 911 emergency dispatcher has one of the most challenging (and noble) jobs. Just like any other industry, the public safety sector has seen significant changes thanks to technological advancements. And emergency dispatch centers are no exception. Evolving technological changes have made the emergency dispatcher’s role much more efficient, allowing citizens to get the help they need faster.
Some of these technologies have seen widespread adoption throughout the country, while others are still new and being tested in a few dispatch centers. All of them have been built in mind to improve safety and reduce response times for emergency calls from citizens…
by AllThingsECC.com | Jul 8, 2020 | Jobs
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Questions callers to quickly and accurately determine their location and nature of their problem to determine the type of response needed.
- Appeases and effectively extracts information from citizens under stress.
- Interprets telephone or radio call and whether a police officer should be dispatched to the scene within the first few seconds of conversation…
by AllThingsECC.com | Jul 8, 2020 | Comm Center News
During a 2014 study on public safety communication, the state noticed a few deficiencies.
“Those deficiencies were shown of being the 800-plus radio systems, despaired radio systems owned and controlled either through the state, county, local or volunteer agencies across the state and those type systems in a legacy environment prevent us from having true interoperability,” Director of Upper Missouri River Regional Dispatch Center Derrick Walker said…
by AllThingsECC.com | Jul 8, 2020 | Comm Center News
Union County officials are moving forward on a project to overhaul the 911 dispatch system.
“It’s just a total upgrade,” said Union County Emergency Management Director Curt Clayton. “This system will be the state-of-the-art system.”
The project will involve buying all new equipment and “redoing the whole 911 system,” Clayton noted.
The county’s current 911 system is working, but some parts are out of date, he said. Parts for some of the system cannot be purchased anymore, and the software is also out of date, Clayton said…
