Top Comm Center Headlines
News & Articles
DHS S&T Expands Pilot of Cybersecurity Tech for Emergency Communications Centers
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) is expanding pilot testing of a technology to improve the cybersecurity defenses of the nation’s emergency communications infrastructure. S&T funded Odenton, Md.-based...
911 Dispatcher Jobs in Marble Falls, TX
Job DescriptionThe Public Safety Communications Officer performs specialized radio and communications work. This position operates radio, telephone and related communications equipment and software to receive and relay critical information to responders. Prioritizes...
Mahaska County Supervisors Make Decision For 911 Funding (IA)
Oskaloosa, Iowa – The discussion about the funding and potential future of 911 services and its funding continued Monday during the Mahaska County Board of Supervisors meeting. “The conversation is getting more intense as we go along,” said Mark Groenendyk, chair of...
911 dispatchers are being recognized for National Telecommunicators Week (MS)
COLUMBUS, Miss. (WCBI)- The person on the other end of the line may just be the critical link in an emergency. Operators in local emergency centers are called telecommunicators. It’s their job to match a caller and their needs with the best and fastest responder;...
Bedford Police, Fire Departments celebrate emergency communications officers (MA)
Police Chief Robert Bongiorno and Fire Chief David Grunes wish to recognize the town’s emergency communications officers during National Public Safety Telecommunicators Week. During the week of April 11-17, public safety agencies take time to reflect on the critical...
Voices to count on (ID)
COEUR d’ALENE — They are commonly known as dispatchers. But emergency communications officers is more accurate. And Idaho State Police Sgt. Allen Ashby has an even better title for them: “Unsung heroes.” “We have the best,” he said Friday at ISP headquarters on Wilbur...
Moving Forward: Funding options for public safety facility to be reviewed (OR)
The city council recognizes the necessity and importance of the Public Safety Facility project, City of St. Helens Communications Officer Crystal King stated is a prepared statement following the Wednesday night, April 7, council meeting. The necessity was further...
What’s News Today: budget discussion, Telecommunicators Week (VA)
This week is National Public Safety Telecommunicators Week. It’s a week to honor public safety communications officers in E-911 centers. The City of Roanoke will recognize dispatchers throughout the week. Roanoke’s dispatchers handle more than 275,000 calls a year. In...
Plush family reaches $6M settlement with Cincinnati over teen’s wrongful death (OH)
The city of Cincinnati will pay $6 million and commit to longterm improvements for its Emergency Call Center to settle a wrongful death lawsuit with the family of Kyle Plush, a 16-year-old who suffocated in the back seat of his own van despite making multiple 911...
Voices Above The Storm
Much has been written about the guardians who serve us daily: the police, fire fighters, and EMS personnel. Their positive contributions to our wellbeing are often profound … and visible. Yet there is another class of sentinels whose contributions are just as...
911 Dispatcher to Receive Award (CA)
Ventura County Sheriff’s Technical Communications Specialist Sherri Castaneda has been selected as the 2021 Public Safety Dispatcher of the Year. This award is presented to the outstanding dispatcher for their exemplary work and contributions to public safety and the...
CHP fetes public safety dispatchers (CA)
SACRAMENTO — The California Highway Patrol and other law enforcement agencies are recognizing public safety dispatchers next week. Dispatchers are often the first assistance people reach in an emergency, provide a crucial link between the CHP and the public. Their...
Next week is National Telecommunicator Week (ME)
Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators. This year, we honor the often-unsung heroes of public safety, our dispatchers, during the week of April 11-17. Every emergency that a police...
National Public Safety Telecommunicator Week by We Speak Dispatch • A podcast on Anchor
We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Our engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see...
LETTER: Honor our local telecommunicator superheroes (MO)
Dallas County 911 is preparing to honor our dispatchers during National Telecommunicator Week starting April 11. In October 1991, the Association of Public Safety Communications Officials received a congressional and presidential proclamation designating the second...
Greg Dodd is Ottawa police and fire Telecommunicator of the Year (IL)
The Ottawa City Council recognized the 911 telecommunicators tonight including the Telecommunicator of the Year announced by Commissioner James Less. And that honor goes to Greg Dodd. The telecommunicators themselves voted for the winner. Less says they wrote that...
April 11 to 17 is National Public Safety Telecommunicators Week (VA)
The Prince William Board of County Supervisors recently recognized the week of April 11 to 17, 2021, as National Public Safety Telecommunicators Week. Very often, the first contact people have with the County in cases of emergency is when they call 9-1-1 and get a...
Colorado Springs’ call center adopts change after report finds 911 answer times to be below national standards (CO)
Call answer times at the city’s Public Safety Communications Center fell short of national recommendations, leaving more than a quarter of 911 callers waiting more than 20 seconds for their calls to be answered in 2019, according to a report recently obtained by The...
Springfield to Partner with Mountain Valley Emergency Communications Center for 9-1-1 and Emergency Dispatch (NJ)
SPRINGFIELD, NJ — The township has entered into a contract agreement with Mountain Valley Emergency Communications Center (MVECC), a regional public safety answering point, to provide 9-1-1 services to all Springfield residents and businesses and...
Family gives thanks to local first responders following near-death accident (MN)
On Oct. 2 of last year, members of the St. James Emergency Medical Service, St. James Fire and the Watonwan County Sheriff's Office responded to a head-on collision between a semi and a car. Dispatcher Emily Bentson received the call that night. "I was new in the...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.