CHARLESTON, Mo. (KFVS) - The Charleston Department of Public Safety has announced that a Communications Officer who has served for almost two decades has passed away. In a statement, the Charleston Department of Public Safety said Shalonda Sinks-Chappell served in the...

BLOUNTVILLE — Anyone who is not old enough to remember the terrorist attacks of Sept. 11, 2001 might take two words for granted. Homeland security. In the wake of 9/11, President George W. Bush founded the U.S. Department of Homeland Security at the federal level....

DURHAM, N.C. (WNCN) –Durham residents are concerned about having to wait longer for someone to answer 911 calls, as the percentage of call taker vacancies in the Bull City has grown to almost 50 percent. Durham city officials said during a city council work session on...

MULTNOMAH COUNTY, Ore. (KPTV) - The Bureau of Emergency Communications is looking into solutions to address high call volumes that translate to long waits for 9-1-1 callers. In November, 2020, the average wait for an answer when someone called 9-1-1 was 21 seconds,...

FOLKSTON, Ga. — The Charlton County Sheriff’s Office is mourning the loss of one of their own. Sheriff Robert Phillips took to social media to announce the death of Lynn Cribb Johnson, a beloved 911 dispatcher. The sheriff’s office confirmed to Action News Jax that...

EDITOR'S NOTE: The Times Recorder will produce a series of Zanesville 2021 stories looking at the challenges facing the city of Zanesville this year and what is being done to overcome them. ZANESVILLE — After ValueCare notified the Muskingum County EMS Board that it...

Sep. 9—To improve public safety and the efficiency of the Barton County Communications Department in light of COVID-19, the County Commission Tuesday morning OKed purchase of a four-person dispatching console for 911, utilizing federal pandemic relief funding. On Aug....

New York Gov. Hochul has chosen the 20th anniversary of the Sept. 11 attacks to sign a bill that officially extends “first responder” designation to all 911 operators and dispatchers across the state, the Daily News has learned. There are thousands of 911 dispatchers...

As New York firefighters struggled to find and rescue victims in the Twin Towers during the chaos of the Sept. 11, 2001, terrorist attacks, critical communication weaknesses contributed to the deaths and injuries of multiple emergency workers. “You can have the best...

Ceremonies and events will be held in Arlington this weekend to commemorate the 20th anniversary of the 9/11 terrorist attacks on Saturday. The events will pay tribute to those who died as well as to Arlington’s first responders, whose response to the Pentagon attack...

An ambitious regional project to upgrade the Dukes County radio communications network from an analog to a digital system has faced significant hurdles in providing adequate Islandwide emergency response coverage, with police reporting dead spots and missed calls...

LEXINGTON, Ky. (WKYT) - On Thursday, a Lexington first responder we don’t typically see working on the front lines was honored. Heather Moncrief is a 911 communications supervisor for Lexington. She’s answered 911 calls in Lexington for 18 years, and now, her peers in...

To improve public safety and the efficiency of the Barton County Communications Department in light of COVID-19, the County Commission Tuesday morning OKed purchase of a four-person dispatching console for 911, utilizing federal pandemic relief funding. On Aug. 12,...

To speak with a 911 dispatcher, simply punch in the numbers “9-1-1” on any working phone and stay on the line. You can even use an unactivated cell phone to place the call. Our service partner for 911 call taking and emergency dispatch is MACC 911 - Multi Agency...