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TPD Dispatchers Support Hurricane-ravaged Dispatchers in Need (FL)
Titusville Police Public Safety Telecommunicators (PSTs), also known as 911 Dispatchers, answered a heartfelt call for support from their professional counterparts in hurricane ravished Louisiana. Twenty-Two 911 Dispatchers of the Plaquemines Parish Sheriff’s Office...
Phone problems reported at Delaware County 911 dispatch center (IN)
MUNCIE, Ind. — Phone problems on Thursday afternoon apparently left some callers unable to reach dispatchers at Delaware County's 911 dispatch center. Muncie Police Chief Nate Sloan said about 5 p.m. the county's 911 service had apparently been restored, and that...
Emergency app gets first responders to loved ones quickly
The average time it takes for emergency medical services (EMS) to reach you is about seven minutes. That’s if you live in a populated area. Move further away from the hustle and bustle, and response times can double to nearly 14 minutes. Tap or click here for 18 items...
Chesapeake Career Center training next generation of 911 dispatchers (VA)
CHESAPEAKE, Va. - The Chesapeake Career Center is filling a critical need by training the next generation of 911 emergency dispatchers. They want to make sure when the public calls 911, a trained professional is there to answer the call. After the shooting at Heritage...
Chesterfield’s Emergency Communications Center’s automated secure alarm protocol goes live (VA)
CHESTERFIELD, Va. (WWBT) - Chesterfield County has adopted another technological enhancement for their Emergency Communications Center. This system follows the launch of a new computer-aided dispatch (CAD) system in May. The Automated Secure Alarm Protocol - also...
New Burnet County Sheriff’s Office communications center gets a 10-4 (TX)
The new communications center for the Burnet County Sheriff’s Office went online Wednesday, Sept. 22, after four years in the works. According to those in charge, as well as those in front of the microphones, the upgrade is a huge success. “Burnet County now has...
FCC Attempts to Curb Robocalls to 911 Call Centers; Stop Illegal Robocalls from Entering American Phone Networks
The Federal Communications Commission (“FCC”) has a busy agenda planned for its upcoming September 30, 2021 Open Meeting, which will include two items aimed at stopping illegal robocalls. First, the FCC will consider a Further Notice of Proposed Rulemaking (“Further...
Wayne County E-911 Center & Dispatcher Receive Awards for Excellence (TN)
This year at the annual conference, the Tennessee Emergency Number Association (TENA) recognized the Wayne County E911 Center by presenting 911 Director Jimmy Turnbow and Sheriff Shane Fisher with the TENA “Dispatch Event of the Year” award which recognizes the hard...
County officials looking at options for radio upgrades (MA)
Duggan hired as new EMA director DOVER-FOXCROFT — Those involved in upgrading the county’s public safety radio system agree that improvements are needed, but the question is how the near $5 million cost will be covered. One option may be to put the project out to bond...
‘The first, first responders’ (AK)
“911, what’s the location of your emergency?” That’s the question Ryan Tunks could be heard asking Thursday from his work station on the second floor of the Kenai Peninsula Borough’s Emergency Response Center. Eyes flitting between six different computer screens while...
New emergency-communications system to integrate cross-jurisdictional data into one digital space
Over the last two decades, the emergency-management community has recognized that natural disasters and other emergency situations don’t always follow county lines or town borders. Interagency collaboration is vital—mutual-aid agreements expand the capacity of first...
Three types of FirstNet Authority support for preparedness
By Bruce Fitzgerald, Senior Public Safety Advisor, Emergency Management, First Responder Network Authority September is National Preparedness Month(link is external), an important reminder for Americans to prepare for disasters and emergencies. The 2021 theme is...
Police Officer, Firefighter, Dispatcher of Year Named | City of Strongsville
Three members of Strongsville’s safety forces have been honored by the Knights of Columbus St. Francis of Assisi Council for outstanding work in 2020. Police Officer of the Year Mike Mendise, Firefighter of the Year Andy Smeader and Dispatcher of the Year Angela Love...
An Overview of FirstNet for Emergency Management
By Bruce Fitzgerald, Senior Public Safety Advisor, Emergency Management, First Responder Network Authority With increasing numbers of emergency management agencies and other public safety agencies and partners using FirstNet, the First Responder Network Authority’s...
New Mahoning law enforcement tool helps 911 responders identify mental disorders, special needs (MI)
YOUNGSTOWN — A new county registry for residents with special needs or mental health disorders is intended to better inform police officers and other responders during emergencies. The new Mahoning County Special Needs Registry is a free and voluntary service allowing...
Chiefs explain EOC’s role (NC)
With the busiest part of the hurricane season upon us, Swansboro commissioners are continuing discussion on the future of a town Emergency Operations Center. Most recently, at the meeting of Aug. 23, commissioners received a report from emergency services officials on...
Ex Allegheny County 911 dispatcher gets probation for hiding wanted husband (PA)
Former Allegheny County 911 dispatcher Janine Lanese was sentenced Wednesday to probation for lying to law officers trying to find her husband, who was wanted in a California murder plot. U.S. District Judge Cathy Bissoon imposed a term of two years on Lanese,...
Work underway to build new central dispatch (IN)
With both the city and county signed off on an interlocal agreement for a combined police and fire dispatch center, the real work begins to put that system together. “It isn’t like you just say central dispatch and its there and in place,” said Daviess County...
‘I love what I do’: 18-year Lexington dispatcher honored for her work (KY)
LEXINGTON, Ky. (WTVQ) – A long-time Lexington dispatcher is the newest state winner of telecommunicator of the year. “There were days, hard days, that I would go home crying and not want to come back,” award-winner and 911 Supervisor Heather Moncrief said. She said...
‘I can see his head’: Ohio family welcomes newborn with the help of dispatchers
GEAUGA COUNTY, Ohio (WJW) – Geauga County has a very new resident… a baby boy just about 1-day old Wednesday. The baby was delivered with the help of two public safety dispatchers. Sara Newpher and Jimmy Dhayer took a call from a family in Bainbridge Township early...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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