TUCSON — Tucson Police Chief Chris Magnus says a highly unusual but dangerous kidnapping of two crisis-response social workers shows changes are needed in the way crisis and 911 calls are handled.
Having a program in place that allows information to be shared between law enforcement and mental health professionals could have resulted in a quicker response by police when the situation went awry, or prevented the situation altogether, he said.
Magnus is calling on city officials to staff the communications center with mental health professionals who can help triage calls to both 911 and the community-wide crisis line, saying better sharing of information will also ensure people are getting the right kind of help… READ MORE
