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JACKSONVILLE, Fla. — There is a critical need for 911 dispatchers in the City of Jacksonville as call volumes continue to increase. Their role is crucial to public safety in our community.

“They are really on the front line,” JFRD Chief Keith Powers said. “As we like to say, ‘the tip of the spear’ when it comes to saving lives in this community.”

Action News Jax first told you Sunday about the 12 open positions. The department’s goal is to hire military veterans who know this kind of work and stress firsthand…