The union representing E-Comm 911 dispatch operators says the emergency service is facing a major staffing shortage and warns the system is ill-prepared to handle a major crisis. The Emergency Communications Professionals of B.C., CUPE Local 8911, said in a statement...

LISBON — County 911 officials continue to look at public-safety answering point (PSAP) consolidation for the county, but funding it could be costly. Members of the 911 Emergency Service Committee held their quarterly meeting Thursday at the county EMA building, a...

Alexandria's 911 center launched a major upgrade Wednesday that can pinpoint a caller's exact location and dispatch help faster in an emergency. While Uber drivers and food delivery services can find a customer's exact location using their cellphone, most 911 centers...

Seattle recognizes 911 dispatchers as critical members of the City’s public safety response Hiring incentives have resulted in 10-fold increase over five-day period for applicants and inquiries for 911 dispatcher positions SEATTLE (Nov. 4) - Mayor Jenny A. Durkan...

TULSA, Oklahoma - A Tulsa man is charged in a hit-and-run crash that killed a 911 dispatcher. 27-year-old Cody Carrell is charged with manslaughter and leaving the scene of an accident. Investigators say Carrell ran a red light in October near Admiral and Utica, and...

HUNTSVILLE, Ala. — The Madison County 911 Center is looking to hire more call takers. These call takers would work side by side with dispatchers but would not actually be dispatchers. Call takers are the first person people hear when they call 911. "You...

The City of Alexandria, Virginia, is set to flip the switch on 911 technology that aims to help pinpoint the location of cellphone users, and quickly provide health information to assist first responders before they arrive on an emergency scene. On Wednesday, the...

    Proposal recommends consolidation from six dispatch centers to three in Colorado Under a dispatch consolidation proposal by the Rocky Mountain Coordinating Group, the Durango and Montrose Interagency Dispatch Centers could be closed down. Colorado has six...

BROOKSVILLE – If you can keep a level head during an emergency, are good at multi-tasking, want to help others and deliver great customer service, the Hernando County Sheriff’s Office wants to hear from you. According to a press release, the agency will be holding a...

PHOENIX — The Phoenix Fire Department and Phoenix Police Department are in need of more 911 dispatchers and are looking to hire dozens of people. In total, they are looking to fill 66 positions. "I consider our dispatch center the nucleus of every call," said Phoenix...

TIOGA COUNTY, Pa. (WETM) – First responders in Tioga County are getting another major boost in their wireless communications thanks to the FirstNet® network expansion currently underway by AT&T. New, purpose-built FirstNet cell sites will enhance voice and mobile...

Crawford County Public Safety is set to receive some new communication equipment, following a series of unanimous votes at the Oct. 27 meeting of the Crawford County commissioners. Commissioners approved the replacement of the communication stations for Public...

Several counties and cities banded together to better share information and improve 911 capabilities using a cloud-hosted spatial database. Georgia’s Coastal Regional Commission (CRC), which does orthoimagery and lidar economies-of-scale projects through mutual peer...

By Joshua Molina Noozhawk Staff Writer Santa Barbara will join other jurisdictions in the county to create a combined Regional Fire Communications Facility. The city expects to pay about $756,000 to be part of the single communications facility designed to improve...

INDIANAPOLIS — The Marion County Sheriff’s Office is trying to hire more 911 dispatchers. “Every day, right now as we’re sitting here talking, there’s a 911 call being answered and someone’s getting help,” said Maj. Michael Hubbs. “A lot of our heroes carry guns. Some...

ALBANY — A fire at a landmark church that led to the arrest of four people also revealed staffing shortages in the city's emergency dispatch center. City police and firefighters were called to the former St. Joseph’s Church in the Ten Broeck Triangle neighborhood on...