(KNSI) – The Benton County Sheriff’s Office is reminding Minnesotans if they need help and can’t dial 911; they can text 911. Public safety officials say the service has been around for two to three years, but it’s a technological advancement that some may not know...

MADISON TOWNSHIP -- Richland County will "publicly unveil" its newly remodeled $1 million 9-1-1 dispatch center inside the Peoples Community Center. A ribbon-cutting ceremony is planned Wednesday at 11 a.m., followed by a televised virtual tour of the new facility,...

The board governing 911 operations at the St. Francois County Joint Communications Center heard about finances, year-end call totals and the Simms Mountain Tower project during its virtual meeting last Wednesday. Board member and finance committee chairwoman Ginger...

The cities of Parlier and Coalinga are in the midst of a heated battle over, of all things, radios. The two communities, located on opposite ends of Fresno County, have a contract to share Coalinga-based emergency dispatch services for public safety needs. The...

At the January 10 meeting of the Pratt County Commission, Heather Morgan, Pratt County Economic Development Consultant, discussed the potential for Federal American Rescue Plan Act (ARPA) funds to be used for the purchase of a new communication tower to be placed at...

On Jan. 5, the Regional Emergency Medical Service Authority (REMSA Health) and Truckee Meadows Fire Protection District (TMFPD) announced a partnership aimed at enhancing emergency services for the Northern Nevada region. The partnership comes as a response to Washoe...

Trumbull County and its three commissioners are named in an age discrimination civil rights lawsuit filed by former county 911 director Ernest Cook. Filed in U.S. District Court, the attorney for the 70-year-old Cook alleges that he was removed a year ago from the job...

KINGMAN – The Kingman City Council will consider purchasing a Fire Priority Dispatch software add-on for the Kingman Regional 911 Dispatch Center at the Tuesday, Jan. 18 meeting. It’s set for 5 p.m. in council chambers at 310 N. 4th St. The city’s communications...

The San Diego County Sheriff’s Department last week encrypted its radio communications, blocking the public from listening to information about public safety matters in real time. The department is the latest law enforcement agency in the county and state to cut off...

Final tweaks to the new 800 MHz county emergency radio system are underway. "We thought the to go-live date would be at the end of February. But it's going to be a little bit later," Branch County Administrator bud Norman told the 911 board this week. Contractor...

Texting, videos and images will be a part of a new 9-1-1 system being rolled out over the next three years. E-Comm, which handles police, fire and ambulance calls, is being mandated by the Canadian Radio-Television and Telecommunications Commission (CRTC) to overhaul...

In the last three years, the Healdsburg Police Department Dispatch Center successfully answered at least 95% of its incoming calls within 15 seconds, according to a new dispatch center data report released last month. In total, over the last few years, the dispatch...

Some rural communities are facing hour-long waits for ambulances as first-responder coverage becomes stretched across the province. Last month, Alberta Municipalities, formerly known as the Alberta Urban Municipalities Association (AUMA), passed two resolutions...

Guilford Metro 911 received its sixth re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Fire Dispatch. “Maintaining this accreditation is a priority for us at Guilford Metro 911. It shows our...

AKRON, Ohio — An Akron couple is thankful for an area dispatcher after she helped them deliver their baby. The couple, who does not wish to be identified, had the baby earlier than expected at their home in the Akron area. The wife told the husband she was having...

PHOENIX – Specialized professionals will soon handle certain mental health-related 911 emergency calls in Tempe, the East Valley city announced Friday. Under a groundbreaking plan set to go into effect Jan. 31, police officers will no longer be dispatched when...

CLEVELAND (WJW) – The FOX 8 I-Team now has uncovered what went wrong the night a baby died in Cleveland after a man called 911 and ended up on hold for more than six minutes. We’ve learned a Cuyahoga County dispatcher transferred the call to a line...

Digital 9 buys Irish wireless network – Digital 9 Infrastructure says that its subsidiary, Digital 9 Wireless has signed a conditional sale and purchase agreement to buy a majority (56%) stake in Tetra Ireland Communications, the exclusive operator of public safety...