Since December 2015, I've had the honor and privilege to recognize our local law enforcement members every Friday on what we call #BlueFriday. Toady, I got a call from a local Jersey resident who asked if we'd make a special mention of 9-1-1 dispatchers. What a...

Last spring, we outlined how 3D location can increase situational awareness and improve operational efficiency for public safety responders. At the time, this was a somewhat hypothetical scenario as 3D location technology had been proven but not yet implemented. Since then 3D location capability has been available to application developers through an over-the-top capability.

I recall sitting in a 911 center recruitment session and recruiters talking to me about the lifesaving work of a 911 dispatcher. They explained the job duties, job responsibilities, job demands, and even the job stress. “Wow,” I thought. “I can do this. I can help people.”

Charles Clampett
One of my passions for the past 15 years has been helping to raise the awareness of my peers with regard to critical incident stress (CIS): the causes, symptoms, and healthy mitigation techniques.