Opinions

Our Opinion: The hidden heroes (MO)

We join local law enforcement agencies in celebrating the “hidden heroes” — the telecommunications operators whose behind-the-scenes work is just as important as police you see out on the streets. This week is National Telecommunicators Week, which occurs every year...

Voices Above The Storm

Much has been written about the guardians who serve us daily: the police, fire fighters, and EMS personnel. Their positive contributions to our wellbeing are often profound … and visible. Yet there is another class of sentinels whose contributions are just as...

Past, Present, More To Come

National Public Safety Telecommunicators Week 2021 is less than two weeks away (Sunday April 11 through Saturday April 17) creating the ideal time to revisit the history of 911 and see where we are today.

Your Views: Readers talk 911 dispatchers and more (IA)

Thank you to Hanusa, Dawson on 911 bill On behalf of Iowa APCO and Iowa NENA, we want to thank the 88th General Assembly of the Iowa Legislature for passing Senate File 2373. This bill made an important change to Iowa law by defining telecommunicators/911 dispatchers...

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