Comm Center News

2019 was busy year for dispatchers (IN)

Everyone is aware of the time and commitment the local police, fire, and EMS departments put into each day. But without the support of the dispatchers, their job would be tremendously more difficult. An often underappreciated job, dispatchers are the initial contact...

911 Dispatcher Sample Job Description

911 emergency dispatchers respond to calls for emergency help. They dispatch an emergency response team to provide pre-arrival instructions to callers and are highly trained emergency response professionals. Job Description Sample We are looking for a reliable and...

A day in the life of a 911 dispatcher (NE)

When calling 911, people often don't think about the person on the other line. 911 dispatchers can have a rollercoaster of a day from calls of noise complaints to walking a new parent into birth. Fox 42's Shirelle Moore will get a front-row seat in the life of a 911...

FirstNet’s Dedicated Public Safety Broadband Network is Driving Innovation for Law Enforcement

By David Cook, Senior Public Safety Advisor, First Responder Network Authority
The last decade has brought about rapid advances in technology that have changed our daily lives. The first smartphones hit the streets in 2007, and today nearly every American has at least one in their pocket.
Police chiefs nationwide have also steadily increased their departments’ use of mobile broadband technology over the last ten years to help capture and share information and coordinate responses during both routine and emergency situations. But with the rise of consumer’s use of data via smartphones, commercial networks have become heavily congested and law enforcement often has to compete for a connection.  This might be why your phone has four bars and you still cannot make a call, your local cell site might be at capacity.
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Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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