Comm Center News
Conway Police Department hands out end-of-year awards (AR)
The Conway Police Department (CPD) awarded several honors to staff members on Dec. 16 through the department’s Facebook page. While the awards would have normally been announced at CPD’s annual Christmas party, due to COVID-19, the department announced the honors...
Grey County to negotiate new 9-1-1 contract (Canada)
Grey County staff are set to negotiate a new contract for Owen Sound Police Services to continue 9-1-1 call centre services for all emergency calls made throughout Grey County. Grey County Council made the recommendation at their final meeting of 2020. A report...
911 text messaging comes to Navajo and Apache Counties (AZ)
HOLBROOK — Residents in Navajo and Apache counties dealing with an emergency now have the option of sending a text message to 911 operators now that new technology has been implemented. A Monday, Dec. 21 press release from Navajo County Sheriff’s Office Public...
North Haven 911 dispatcher’s calm demeanor helps in delivering baby on Christmas Eve (CT)
NORTH HAVEN, Conn. (WTNH) — A North Haven 911 dispatcher is being applauded for her calm demeanor while helping a local family deliver a baby over the phone. North Haven police said that Christmas Eve night, Dispatcher Roseanne Casteel took a 911 call regarding a...
Cell Phone Outage Causing Issues for Emergency Dispatch Centers in Kentucky
WARREN COUNTY, Ky.- Many 9-1-1 lines around South Central Kentucky are currently down due to the early Friday morning explosion in Nashville near an AT&T switch building. The Bowling Green Police Department is reporting a widespread problem for their 9-1-1 line....
Pierre 911 dispatch center state of the art (SD)
PIERRE, S.D. (KEVN) - 911 dispatchers are considered the “first first responders.” You might also consider them the central nervous system of emergency workers, the response inside, before the response outside. “We may not be busy, but they very well could be,” says...
Woman shares experience being a Columbus 911 dispatcher for 30 years (GA)
COLUMBUS, Ga. (WTVM) - A 911 dispatch supervisor in Columbus has been working every Christmas for almost three decades. Frances McDaniel has no kids and has dedicated her life to being a 911 dispatcher for the Columbus Police Department. “All my dispatchers call me...
‘Help is on the way’: Dispatcher coaches couple as baby is born in parking lot (NY)
The husband sounded nervous. "My wife's in labor. I think she's actually going to have... just deliver... right now." Calling 911 from an empty parking lot near Buffalo Niagara International Airport, he could tell that his wife, Cassandra, wasn't going to make it to...
COVID-19 cluster identified at 9-1-1 communication center (NC)
MACON COUNTY, N.C. (WLOS) — Macon County Public Health reported Wednesday, Dec. 23, it has identified a COVID-19 cluster of positive cases in Macon County’s 9-1-1 Communication Center. Five staff members at Macon County’s 9-1-1 Communication Center have tested...
CITY OF NEW ORLEANS IN COORDINATION WITH ORLEANS PARISH COMMUNICATION DISTRICT ANNOUNCE FCC JANUARY EMERGENCY COMMUNICATIONS COMPLIANCE DEADLINES FOR BUSINESSES (LA)
NEW ORLEANS —The City of New Orleans Department of Economic Development, in partnership with the Orleans Parish Communication District (OPCD), today announced the Federal Communications Commission’s (FCC) deadline of Jan. 6, 2021 for businesses and organizations to...
Seminole County begins administering 8,100 Moderna COVID-19 vaccines (FL)
SEMINOLE COUNTY, Fla. — Seminole County and the Florida Department of Health began vaccinating some residents on Wednesday. The county will administer vaccines in accordance with the State of Florida’s order of prioritized groups, which are: Priority 1A:...
Senator Kearney Announces $7.5 Million in Local Grants (DE)
SPRINGFIELD − December 23, 2020 – Senator Tim Kearney (D – Delaware/Chester) today announced $7.5 million in state grants will go to projects across Delaware County. “These funds will support incredibly important projects that will reach so many people throughout...
Bids Awarded For County Tower Project (IN)
Bids for the public safety communications system project were awarded by the Kosciusko County commissioners Tuesday. All bids for the project were opened Dec. 15 and taken by Terry Burnworth, of Pyramid Consulting, to review before making his recommendation to the...
Carroll Council Discusses Changes In Allocations For Communication Center; Including Possible Dissolution Of Agreement With County (IA)
Monday’s Carroll City Council meeting, City Manager, Mike Pogge-Weaver, presented information received at a recent Carroll City/County Communications Center Commission meeting. The data he shared shows calls recorded are for more than just 911. Fifty percent of the...
Nebraska State Patrol to move most operations to former Verizon call center in Lincoln
LINCOLN — The former Verizon Wireless call center has a new tenant, and it’s not who you might expect. The Nebraska State Patrol announced Monday that it would consolidate most of its operations in the building at 4600 Innovation Drive, near Interstate 80 and...
New tower to bring cell service to northern Minnesota’s Gunflint Trail, parts of Boundary Waters
DULUTH – Cellphone service could soon reach some of Minnesota's most remote northern wilderness, including the Gunflint Trail and parts of the Boundary Waters Canoe Area Wilderness. The Cook County Board on Tuesday approved a lease agreement allowing AT&T to build...
Facing intense scrutiny, head of DC’s 911 call center decides to leave
The leader of D.C.’s 911 emergency call center for nearly five years has decided to step down as she faces an audit and intense scrutiny over how her agency operates. Mayor Muriel Bowser said Office of Unified Communications Director Karima Holmes will be moving on...
Kalamazoo Official Apologizes Over Handling Of Public Safety Chief’s Exit
KALAMAZOO, Mich. (AP) — After acknowledging that the public safety chief didn’t retire but was fired, the city manager in Kalamazoo publicly apologized for not telling the whole story.City Manager Jim Ritsema said disclosures of Karianne Thomas’ departure in September...
Congress repeals T-Band auction as part of massive funding bill with COVID-19 relief
Public-safety and business-industrial licensees with LMR systems on T-Band spectrum would be able to continue operating those networks, thanks to a scheduled auction of the airwaves being repealed as part of the massive federal funding legislation passed yesterday by...
You can now text 911 in New Orleans when having an emergency, city officials say (LA)
New Orleans residents and visitors having emergencies can now talk to first responders by video when they call or text 911, thanks to a program city officials say will be a big help for people in crisis. The Orleans Parish Communications District, which handles the...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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