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EASTHAM — Firefighters get trucks and hoses; police officers, cuffs; EMTs, those screaming sirens. But 911 dispatchers? To them goes little glitz, little drama, still less recognition. The job may sound like a telephone operator’s, nothing more.
But as Head Dispatcher Julie Austin retires, she takes with her an encyclopedic knowledge of Eastham’s geography and its quirks, a rare knack for keeping a cool head in a crisis, and 32 years of experience serving — and saving — the Eastham community…
