It has been more than three decades since Hays County opened its current sheriff’s office and jail.  In 1989, the population of Hays County was around 65,400.  Since then, Hays County has become one of the fastest-growing counties in the country, and in 2019, the...

JACKSON – Northampton County has been using the “Code Red” system for a decade now, but less than half of the people in the county are signed up to receive general and emergency alerts. That was the update provided by Northampton County E911 Director Tammie Piland at...

TUCSON (KVOA) - There has been a major shake-up inside Tucson's 9-1-1 dispatch center after a scathing report about its working conditions was released last year. It was back in 2017 when the News 4 Tucson Investigators broke the story about dangerously-long wait...

ST. GEORGE — The Colorado City Marshal’s Office recently rolled out leading edge technology that will allow residents to communicate with emergency dispatch by text, which officials say is a vital component in the department’s continuing efforts to enhance public...

ALBANY — The city of Albany will pay $200,000 to settle a federal lawsuit filed by a woman who was raped after three police officers failed to come to her aid when her friend called 911 and warned a dispatcher that she was incapacitated and being held in an apartment...

A several years-long dream for the Washington County 911 dispatch staff and other public safety agencies is now a reality as the new Washington County Communications Center is up and running. The dispatch staff officially moved into the new building on Wednesday,...

CEDAR RAPIDS, Iowa (KCRG) - Communications operators, otherwise known as dispatchers, are the first people on the line when you call 911. After nearly 31 years at the Marion Police Department, one dispatcher is preparing to hang up her headset for the final time. The...

DESOTO COUNTY, Miss. — 9-1-1 emergency dispatchers need to be ready for just about anything. That was the case for one dispatcher in North Mississippi. Now, two DeSoto county women are now bonded over a recent call from one panicked husband. “DeSoto County 911, what...

Over the years, Whitfield County Emergency Services Director Claude Craig has seen his share of snowstorms, floods, tornadoes, car crashes, chemical spills, fires, and other disasters. He’s made it his life’s mission to help his fellow citizens cope with the aftermath...

INDIANAPOLIS—“911. Where is your emergency?” is the first question someone hears after dialing for emergency help. From there, a telecommunicator, as they are called, will do everything in their power to understand the situation so they can get help to the...

It will be the heartbeat of emergency services for McCormick County. The new 10,000-square-foot Emergency Management Services headquarters under construction along South Mine Street is a longtime dream coming to fruition, officials said. “It’s very important to have a...

Richardson County Commissioner John Caverzagie and Sheriff Rick Hardesty met with the Falls City Council Monday evening to discuss the future of 911 dispatching. Caverzagie said Richardson County has been discussing 911 equipment and needs to know if the city will be...

OKLAHOMA CITY (KFOR) –The largest ambulance service in the Oklahoma City metro is battling very slow response times. The problem is causing trouble for first responders who are often left waiting for an ambulance to arrive in an emergency. Twenty minutes after...

Poplarville police officers and firefighters are having issues reaching 911 dispatchers since the countywide dispatch consolidation went into operation. The consolidation combined the dispatch center for the Sheriff’s Department, which already dispatched for the city...

This outage is affecting 9-1-1 lines and non-emergency lines. Text to 911 is still available in Franklin County. According to Franklin County Commissioners, “should an emergency occur, residents may TEXT to 9-1-1 or CALL fire, rescue and law enforcement departments...

NORFOLK — People experiencing emergencies in Norfolk can now send texts to 911 if they need help, the city announced Tuesday. While residents are asked to call 911 if they can, they can type “911″ in the “To” field on their cellphones and text emergency information to...

YORK – York County officials are looking into why the county hasn’t received any money, in the last year, from the 911 surcharges collected by Windstream from users of landline phones. Counties pass resolutions each year allowing for carriers to collect the surcharges...

COLUMBUS, Ind. — The first annual report from a public agency detailing the impact of COVID-19 in the Columbus area in 2020 shows emergency responses were up significantly due to medical emergencies from the virus. The number of calls received by the Bartholomew...