RAPID CITY, S.D. (KOTA) - Hearing a noise from your pocket realizing you’ve accidentally called a friend is no big deal many people have done it, but what if instead it’s an emergency dispatcher on the other side? “First thing if you accidentally call 911, don’t hang...

In order to prepare for the Real ID Driver License or Non-Driver Identification Card Program as well as Next Generation 911, some county residents and businesses will have to change their physical address. The Carbon County Geographic Information Systems (GIS)...

CHESTERTON, Ind. — The Chesterton Fire Department is seeking a Federal Emergency Management Agency grant for a station alerting system, which will quicken response times to local emergencies. The department is pursuing a 90/10 match-grant that will...

The Holbrook Regional Emergency Communications Center (HRECC) formally moved into the new facility Jan. 7, according to Director Steve Hooke. Construction of the new 5,967 square-foot building began in September 2019 and was officially completed late last year. Since...

The towns of Acton and Concord have been working on a feasibility study for the creation of a regional emergency communications center (RECC) that would be housed in the Acton Police Department. During the virtual meeting of the Concord Select Board Jan. 11, Town...

SHEBOYGAN, Wis. - If there’s an emergency in Sheboygan County, dispatcher Chris Damkot might take the call. "It’s very unexpected from the day-to-day. When you walk in, you never know what’s going to happen. I like helping people," said Chris Damkot, 911...

CHICAGO (CBS) — Some North Chicago police officers on disability and receiving pensions who are being threatened to either go back to work or lose their pensions have been waiting since 2019 to resolve the issue. The city’s police chief asked them to come back as...

WARRENSVILLE HEIGHTS (WJW) — The FOX 8 I-Team has uncovered yet another mix-up on a local 911 call, and another person died. This, after we’ve exposed two other people dying after problems with 911 calls. The third case comes to light in a lawsuit filed in Cuyahoga...

WINCHESTER — Members of the Frederick County Board of Supervisors clashed Wednesday night over whether to enter into a contract with Texas-based EF Johnson to replace the county’s public safety radio system — a move that is expected to cost roughly $21 million....

COLUMBUS, Ind. — The first annual report from a public agency detailing the impact of COVID-19 in the Columbus area in 2020 shows emergency responses were up significantly due to medical emergencies from the virus. The number of calls received by the Bartholomew...

The second week is of April is annually recognized as National Telecommunications Officer Week.  It is a time to honor the hard working and committed individuals that have chosen emergency communications as their profession. My appreciation for their work is not...

On Wednesday, Jan. 13, the Arlington County Emergency Communications Center (ECC) became one of the first centers in the nation to implement capabilities that allow fire and emergency medical services (EMS) dispatchers and supervisors to deliver critical emergency...

Mountain Valley Emergency Communications Center (MVECC) becomes first public safety answering point in New Jersey and Northeast to accept Incident Related Imagery (IRI) from 9-1-1 callers through Motorola Solutions CommandCentral Citizen Input integration Mountain...

EDWARDSVILLE — Local first responders have formed a committee to look at radio operability issues, according to Madison County Emergency Management Director Tony Falconio. At the Madison County Board’s Public Safety Committee meeting on Monday, Falconio noted issues...

SHEBOYGAN COUNTY, Wis. - A Sheboygan County dispatcher on Thursday, Jan. 14 took a "not so routine" 911 call, helping to deliver a baby over the phone. In a Facebook post, the Sheboygan County Emergency Communications Center said the dispatcher -- identified only as...

DURHAM, N.C. (WNCN) — A first responder raised concerns about staffing at the Durham 911 call center and CBS 17 continues to investigate. The city, which runs the center, said the staffing shortage is due to a COVID-19 outbreak. But CBS 17 is learning there’s...

Ripon’s dispatch center may be staying put after the Ripon Common Council voted 5-3 Tuesday against moving the dispatch center to Fond du Lac County, but it will be brought up again at the next Common Council meeting. That’s because Ald. Jim Werch, who voted against...

A plan to begin consolidating emergency dispatch services has the green light from Niagara Region’s corporate services committee. The project, to bring together the hodgepodge of dispatches for Niagara’s first responders, has been discussed for years and was the...