INDIANAPOLIS—“911. Where is your emergency?” is the first question someone hears after dialing for emergency help. From there, a telecommunicator, as they are called, will do everything in their power to understand the situation so they can get help to the person.
Although they are often forgotten until needed, without the telecommunicator, there is no one to answer the calls and send help when it is needed. 2020 tested the limits of the system and showed just how crucial they are to us… READ MORE
