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CEDAR RAPIDS, Iowa (KCRG) – Communications operators, otherwise known as dispatchers, are the first people on the line when you call 911. After nearly 31 years at the Marion Police Department, one dispatcher is preparing to hang up her headset for the final time.
The department is celebrating the retirement of Judy Ward, a 911 communications operator who they say was always on the other end of the radio when help was needed…
