ST. LOUIS — Union officials and some St. Louis aldermen complained Tuesday about their lack of input into the city's plan to combine the city police, fire and EMS 911 call centers this fall. Mayor Tishaura O. Jones in late August announced plans to combine three...

The U.S. Department of Justice (DOJ) announced Friday that its Bureau of Justice Assistance (BJA), part of the department’s Office of Justice Programs (OJP), had awarded nearly $187 million to support public safety and community justice activities. The Edward Byrne...

Friends, family, and coworkers are honoring the life and legacy of Broken Arrow dispatcher David Weisberg. A memorial with flowers, pictures, and candles is set up to honor him after he died from COVID-19 complications last week. A burning memorial candle, Oklahoma...

MONTPELIER, Vt. (WCAX) - State leaders are concerned about staffing shortages at Vermont’s 911 call centers and making sure help is there when you need it. In Vermont when you dial 911, your call is intercepted at one of six public safety answering points called...

Here is who is eligible for the money. ATLANTA — Georgia Governor Brian Kemp announced a $1,000 pay supplement for all eligible law enforcement officials and first responders across the state of Georgia on Monday. "Our law enforcement officials and first responders,...

CENTREVILLE – Twenty years after the department’s facility on Communications Drive was established, the reshaping of Queen Anne’s County’s Department of Emergency Services (QACDES) began, simply, with faulty air conditioning and a failing roof. Now, it includes...

GREENE COUNTY, Mo. (KY3) - You may have heard or felt a starling boom on Monday morning, but it was not an explosion or an earthquake. It was a fighter jet breaking the sound barrier. The Greene County Emergency Management Office confirmed a sonic boom happened around...

Legislation reclassifying 9-1-1 dispatchers from Office and Administrative Support to Protective Service Occupations was approved last week by the U.S. House of Representatives as an amendment in the Fiscal Year 2022 National Defense Authorization Act (NDAA),...

Hardin County E-911 Director Mike Leo has been named the Kentucky 911 Director of the Year. Leo was presented the award in Louisville during this year’s KEMA/KENA-APCO Banquet. Leo was nominated for the award by Hardin County 911 employee Anthony Coffey. In his...

On Friday at 05:15 officers from District B-2 responded to Ceylon Street for reports of a person stabbed in the eye. Boston Police and Boston EMS arrived to find a party dispersing and nobody stabbed in the eye. Officers spoke with the young man that owned the phone,...

Sep. 27—Short on staff for nearly two years, Astoria's emergency dispatch center will temporarily move operations to Seaside in October. The dispatch center has been running with only a handful of dispatchers since early 2020, a situation that has required staff to...

DOUGLAS COUNTY, Mo. (KY3) - Douglas County Sheriff will add a new 911 operating system in late October. The Douglas County Sheriff’s Office is also adding new 911 dispatchers to the team with openings rght now. Douglas County Sheriff, Chris Degase, said this operating...

ARDMORE, Okla. (KXII) - > Thanks to the invention of cell phones a 9-1-1 call can be placed practically anywhere. But as that technology has advanced and made contact emergency services easier, it has created an unexpected technical issue. According to Oklahoma...

TEXARKANA — The purchase of a new dispatch, records and jail management computer systems for the Bi-State Justice Building should streamline information for law enforcement. Both Texarkanas and Bowie County are buying the system jointly. The goal is to integrate...

PORTSMOUTH, Va. (WAVY) — On Saturday, Portsmouth announced that the Emergency Communications Center is set to launch the Emergency Medical Dispatching (EMD) program on September 30. EMD is a nationally recognized protocol for emergency dispatchers that is meant...

Austin Police Department officials are finalizing plans to dispatch civilians instead of police officers to certain types of calls that do not involve emergencies as a way to maximize patrol staffing and respond to reformers' demands for change. Interim Police Chief...

The Albany Firefighters' Union is once again raising the alarm over staffing levels at the city's dispatch center. According to the union, just four dispatchers were working Saturday night. Those four had to handle 911 calls, not just for fire, but for police and EMS...

By Rachel Engel DURHAM, N.C. — Dozens of complaints by public safety agencies against Durham’s 911 center were revealed in a recent public records request. A months-long investigation by CBS 17 revealed the depth of the emergency call center’s staffing shortages,...

"You’ll actually be talking to an intelligent computer who will help to direct you to the resources that you need,” explained city commissioner Mingus Mapps. PORTLAND, Ore. — City commissioner Mingus Mapps hopes to improve 911 wait times by installing artificial...