Comm Center News
Barrington ‘excited’ about planned switch of 911 provider (IL)
Barrington plans to join Northwest Central Dispatch System, which provides 911 services to its neighboring communities, in a move that will be beneficial to the village, officials said. The agreement with Northwest Central Dispatch System was approved by the village...
Prop. 2 would modernize 911 with $41 million (WA)
By Mike De Felice Special to Bainbridge Island Review It’s 2 a.m. and a police officer has pulled over a driver on an isolated rural road on suspicion of driving under the influence. The officer calls for back-up before approaching the vehicle, but emergency dispatch...
11 Leaders Appointed to FirstNet Board, New Board Chair Named
U.S. Secretary of Commerce Gina Raimondo appointed 11 public safety, technology, and finance leaders to serve on the First Responder Network Authority (FirstNet Authority) Board. Stephen Benjamin, mayor of Columbia, SC, was named the FirstNet Authority’s new board...
Guilfoyle to end medical dispatch service, hand over to Jefferson County (NY)
WATERTOWN — After 30 years, Guilfoyle Ambulance Services is giving up its emergency medical dispatch services, handing them over to Jefferson County. The ambulance service, a private company that has provided emergency medical services in Jefferson County since 1973,...
San Diego City Council OKs $51M Public Safety Radio Contract With Motorola (CA)
A radio tower. Courtesy Wikimedia Commons The San Diego City Council unanimously approved a 10-year contract with Motorola Solutions Inc. Monday for a $51 million public safety radio modernization program. The contract will help the city switch its first responders’...
Emergency service communication tower upgraded ahead of fire season (Australia)
The Public Safety Network (PSN) on the Central Coast has been expanded with the completion of a new site in Algewn Rd, Gosford. The site is part of a state-wide publicly owned network of telecommunications towers that services the emergency services and other State...
State lawmaker proposing legislation for ’22 session to recognize 911 dispatchers as first responders (KY)
A state lawmaker will propose legislation for the 2022 session recognizing 911 dispatchers as first responders and supply them help for instances of post-traumatic stress disorder. Rep. Bill Wesley, R-Ravenna, said he will be sponsoring the Lifeliner’s Act, to help...
THE MANATEE COUNTY EMERGENCY COMMUNICATIONS CENTER IS CALLING YOU FOR HELP (FL)
"As Manatee County continues to grow, so does the need for emergency response employees..." WATCH VIDEO
South Sound 911 Hosts Ribbon Cutting For New Comms Center (WA)
TACOMA, WA — A plan nearly a decade in the making has come to fruition with the grand opening of South Sound 911's new Public Safety Communications Center. Technically, the center has been up and running since July, but it wasn't until this Monday that South Sound 911...
Answering the call: Local 911 dispatch callers explain their role in emergency response system (TX)
A multitude of agencies can be involved in emergency response situations, but the first people to answer are always the same: call dispatchers. “We answer the first calls from the public when they have an emergency,” said Kris Fox, Brazos County 911’s communications...
TELEPHONE SERVICE OUTAGE AFFECTING 911 SERVICE IN DOUGLAS CO. (OR)
DOUGLAS COUNTY, Ore. - The Douglas County Sheriff's Office has been notified by Lumen Technologies & Reliance Connect of a fiber line cut near Cottage Grove that is impacting telephone service and disrupting the ability of those affected to dial 9-1-1 from their...
NextGen 911 and the Future of Emergency Management
Almost every emergency response begins with a call to 911, and states have begun the process of modernizing the current outdated call-center answering infrastructure with a digital upgrade. NextGen 911 (NG911) is the modernization initiative states are...
Motorola Solutions to Deploy Nationwide Digital Radio Network for Romania’s Emergency Services
CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) today announced that the company will modernize and expand the coverage of the existing nationwide TETRA network in Romania to provide the country's public safety organizations with highly resilient and secure...
Emergency Dispatcher Shortage + Library Halloween Party | Pawtucket, RI Patch
Here are the top stories today in Pawtucket: Rhode Island is suffering from a serious emergency dispatcher shortage. While the national average turnover rate for dispatcher positions is 15 to 20 percent, the regional dispatch center for Pawtucket and North Providence...
After years of debate, Oconomowoc will disband its local dispatch service (WI)
The issue of dispatch services in the city of Oconomowoc has been a topic of discussion for years, and now officials have decided to disband the local dispatch center at its public safety building in favor of a countywide option. At an Oct. 19 meeting, the...
City, supervisors to get look at CAD system (IA)
Both the Ottumwa City Council and Wapello County Board of Supervisors will receive a presentation for a new computer-aided dispatch (CAD) system that would tie in all the county's emergency personnel together. County emergency manager Tim Richmond, Ottumwa Police...
Revisiting 911 Network Reliability
Last week, the Federal Communications Commission (FCC) entered into Consent Decrees with eight Covered 911 Service Providers for failing to timely file their required 911 reliability certification in 2020. The Rules As background, the FCC adopted rules in...
Emergency communications discussed by PCFC (KY)
During the Pike County Fiscal Court meeting on Oct. 19, Pike County Emergency Management Director Doug Tackett informed the court that his department had been turned down by the National Homeland Security and by Kentucky Homeland Security for grants to upgrade the...
Lawsuit: PA Dispatcher Hung Up on Fatal Fire Call
An Allentown man and his 14-year-old nephew died in a fire in July 2020 because a Lehigh County 911 dispatcher did not understand his pleas for help in Spanish and hung up the call, a federal lawsuit by a group of former dispatchers alleges. The seven...
New cell tower brought to rural Wisconsin
MARATHON COUNTY, Wis. (WAOW)-- A new cell tower is bringing new opportunities to rural Wisconsin. Marathon County partnered with Bug Tussel, a wireless high-speed internet provider to bring a new cell tower to Little Chicago. ...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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