Comm Center News
Local Amateur Radio Group Seeks Donations to Help Community (KY)
The Jennings County Amateur Radio Association is raising money to help with rehab and build out of a radio tower in Freetown Indiana. This will go towards providing last line of defense communication support to the residents and public safety agencies of Jennings...
From tight shoes to spicy chips — How low priority 911 calls tie up Cleveland ambulances (OH)
CLEVELAND (WJW) – The FOX 8 I-Team has found people calling for an ambulance in Cleveland because they can’t sleep or their shoes are too tight. Still, paramedics get sent. So, the I-Team investigated what this means for you when you have a...
Ulster County executive envisions new emergency management center (NY)
KINGSTON, N.Y. — Ulster County Executive Pat Ryan on Thursday outlined his plan for the construction of a state-of-the-art emergency management and government operations facility, saying in a press release that the facility will centralize critical functions from...
Roanoke County expands employee bonuses (VA)
Roanoke County employees will have a little more cash in their pocket this month with one-time bonuses. The board of supervisors recently passed an ordinance after the state approved $3,000 hazard pay bonuses for sheriff’s deputies using American Rescue Plan funds...
New technology to get Spotsy firefighters to you quicker (PA)
From Spotsylvania Fire, Rescue and Emergency Management: Last week, through a joint effort of the Spotsylvania Information Services Department, Spotsylvania Sheriff’s Office and Emergency Communications Center, and Spotsylvania Fire, Rescue, & Emergency...
Kenton County Dispatch Supervisor is Awarded for her Outstanding Service (KY)
Kenton County Dispatch Supervisor, Melissa Eddy, has been given the Line Supervisor of the Year Award by the Kentucky Emergency Numbers Association in partnership with the Kentucky chapter of the Association for Public Safety Officials. The Line Supervisor of the Year...
Arcola native appointed as Coles-Moultrie 911 system director (IL)
MATTOON — Interim Champaign Police Chief Matt Henson, who is a past officer in Arcola and Charleston, has been appointed as the new director of the emergency communications system for Coles and Moultrie counties. The system's Emergency Telephone System Board voted 6-1...
Regional dispatch service to study potential Manchester partnership (MA)
MANCHESTER — Discussions on whether Manchester will join North Shore Regional 911 Center in Middleton will continue into next year. In the meantime, the North Shore Regional 911 Center in Middleton will conduct a feasibility study of the potential partnership. “It’ll...
First responders say they want better tech interoperability (NY)
Written by Benjamin Freed Nov 4, 2021 | STATESCOOP A majority of police officers and other emergency responders feel their communications technologies are capable of supporting their work, but many still say there’s a need for greater interoperability between devices,...
National 911 Program Kicks Off Computer-Aided Dispatch Assessment Project
While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as...
Union representing 911 dispatchers warns of system overload due to staffing shortages (Canada)
The union representing E-Comm 911 dispatch operators says the emergency service is facing a major staffing shortage and warns the system is ill-prepared to handle a major crisis. The Emergency Communications Professionals of B.C., CUPE Local 8911, said in a statement...
County 911 consolidation could be costly (OH)
LISBON — County 911 officials continue to look at public-safety answering point (PSAP) consolidation for the county, but funding it could be costly. Members of the 911 Emergency Service Committee held their quarterly meeting Thursday at the county EMA building, a...
911 Technology Upgrade Helps Pinpoint Location of Cellphone Callers (VA)
Alexandria's 911 center launched a major upgrade Wednesday that can pinpoint a caller's exact location and dispatch help faster in an emergency. While Uber drivers and food delivery services can find a customer's exact location using their cellphone, most 911 centers...
Hiring Bonus for 911 Dispatchers Generates 10x Increase in Applications Over Past Five Days (WA)
Seattle recognizes 911 dispatchers as critical members of the City’s public safety response Hiring incentives have resulted in 10-fold increase over five-day period for applicants and inquiries for 911 dispatcher positions SEATTLE (Nov. 4) - Mayor Jenny A. Durkan...
Tulsa Man Charged In Hit-And-Run Crash That Killed 911 Dispatcher – NewsBreak
TULSA, Oklahoma - A Tulsa man is charged in a hit-and-run crash that killed a 911 dispatcher. 27-year-old Cody Carrell is charged with manslaughter and leaving the scene of an accident. Investigators say Carrell ran a red light in October near Admiral and Utica, and...
Keys to Handling a Mass Shooting as a Public Safety Telecommunicator
During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information...
Public Safety Advocate: FCC’s Eighth Notice of Proposed Rulemaking for 4.9 GHz, NG911 Funding Cut, Expanding Inbuilding Coverage, What If?
4.9 GHz As many are aware, last year the Federal Communications Commission (FCC) decided public safety was not making sufficient use of the 50 MHz of spectrum in the 4.9-GHz band the Commission had made available to the public-safety community for Wi-Fi-type services...
City of Huntsville looking to hire 911 call takers (AL)
HUNTSVILLE, Ala. — The Madison County 911 Center is looking to hire more call takers. These call takers would work side by side with dispatchers but would not actually be dispatchers. Call takers are the first person people hear when they call 911. "You...
Alexandria 911 system to provide location, health conditions for mobile users (VA)
The City of Alexandria, Virginia, is set to flip the switch on 911 technology that aims to help pinpoint the location of cellphone users, and quickly provide health information to assist first responders before they arrive on an emergency scene. On Wednesday, the...
Durango and Montrose interagency wildfire dispatch centers could close down (CO)
Proposal recommends consolidation from six dispatch centers to three in Colorado Under a dispatch consolidation proposal by the Rocky Mountain Coordinating Group, the Durango and Montrose Interagency Dispatch Centers could be closed down. Colorado has six...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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