Comm Center News
San Diego police, fire departments to get new radios under $51M contract (CA)
SAN DIEGO — San Diego police and fire department radios that are now considered obsolete will be replaced under a $51 million contract the City Council approved Tuesday, city officials said. The contract with Motorola Solutions Inc. will replace more than 7,000 radios...
Upper Missouri River Regional Dispatch Center in Williston (ND)
Operations are underway at the Upper Missouri River Regional Dispatch Center (UMRRDC) in Williston. The City of Williston and Williams County have been planning for a new space to house the Williams County/Williston Emergency Management EOC and its associated offices...
Santa Barbara County emergency dispatchers report issues receiving 911 calls (CA)
SANTA MARIA, Calif. – Emergency dispatchers in Santa Barbara County are having problems receiving 911 calls from cell phone users. The Santa Barbara County Office of Emergency Management said the issue has been identified and cellular carriers are working to get the...
Ron Fink: Cooperative Dispatch Agreement; Critical Lifesaving Minutes Can be Saved (CA)
When providing emergency services to a community and/or region, it is only common sense that the citizens receive service promptly. In the Lompoc Valley, three separate and distinct organizations provide emergency medical response service. They are the Lompoc City...
Houston firefighters union complains about communications with private medics at Astroworld concert (TX)
Houston firefighters stationed outside of the Astroworld concert venue Friday night were not in radio communications with the emergency medical providers hired by the concert organizers as the deadly crowd swell unfolded, the city's fire chief told CNN on Tuesday....
Public Safety, Critical Infrastructure Highlight Importance of Backup Power in Disasters
Public Safety, Critical Infrastructure Highlight Importance of Backup Power in Disasters Public safety, business and critical infrastructure officials emphasized the importance of backup power and collaboration between wireless providers and energy providers during a...
Knox County Dispatch encouraging residents to sign up for Smart911 (IN)
KNOX COUNTY, Ind. (WTHI) - In March of 2020, the pandemic was on most folks' minds. This meant the rollout for Knox County's Smart911 was slow at best. News 10 had the chance to speak with dispatch director Rob McMullen. He says they had planned...
Harkins looks out for fellow dispatch workers as Emergency Dispatch Board President (CA)
If you ask Officer Scott Harkins, he is “a man of many hats.” Although Harkins spends a lot of his time as both a School Resource Officer for the Moniteau County R-1 School District and as an assistant girls basketball coach, he said he always makes sure he has time...
St. Albans Police Department’s new building upgrades its service (VT)
ST. ALBANS CITY — After four years of planning and reconstruction, the St. Albans Police Department has a modern building. If visitors are buzzed further into the building, they will then have access to an expanded waiting area, where a public bathroom is nearby. At...
911 operator coaches 12-year-old girl through helping mom safely deliver baby brother (FL)
ST. LUCIE COUNTY, Fla. (CBS12) — A St. Lucie County Fire District 911 Telecommunicator answered the call of her life over the weekend. Leeann Suit tells CBS12 News she has answered many calls in her nearly 18 years as a 911 dispatcher. But, none have been quite...
Atlanta 911 operations transitioning back into primary facilities after water leak, mayor says (GA)
Atlanta Police said a water leak caused the problem on Sunday night. ATLANTA — Atlanta's 911 operations are moving back into their main facilities after they were forced to make adjustments due to a water leak at the Public Safety Center Sunday night. The water leak...
Baby delivered while on phone with Grand Traverse 911 dispatcher (MI)
WEXFORD COUNTY, Mich., (WPBN/WGTU) -- Woman and her husband were on their way to the hospital but her baby had other plans. Early Saturday morning a baby was welcomed into the world in an exciting way. Soomin Czelusta delivered her baby on the way to the hospital with...
Answering the call: 911 dispatchers stretched thin and under high stress (WI)
BROWN COUNTY, Wis. (WBAY) - Help wanted. It’s beginning to sound like a broken record as nearly every industry struggles to fill job openings. The people who answer your 911 calls are no exception. But the longer those jobs stay vacant, the more stress for those who...
County approves funding for 911 center upgrades (NC)
Perquimans County is replacing aged-out equipment in the 911 emergency communications center. The county Board of Commissioners approved budget amendments for the project at the board’s regular meeting Nov. 1. “We are pleased to be able to proceed with this...
Year-long 9-1-1 call diversion pilot project now in effect in Toronto (Canada)
For the next year, people in crisis in downtown Toronto who call 911 for help will be better connected with the appropriate mental health supports they need. Earlier this week, Toronto Police Service (TPS) and Gerstein Crisis Centre (GCC) launched a one-year 9-1-1...
County 911 consolidation could be costly (OH)
LISBON — County 911 officials continue to look at public-safety answering point (PSAP) consolidation for the county, but funding it could be costly. Members of the 911 Emergency Service Committee held their quarterly meeting Thursday at the county EMA building, a...
Spartanburg Co. 911 call center seeking operators (SC)
SPARTANBURG COUNTY, S.C. (WSPA) – The workforce shortage continues to impact the lives of many people across the nation. Dialing 911, in an emergency situation, is a call you never want to have to make. “Being 911, you are the first, first-responder,” said Tristan...
Emergency Telecommunications Centers Are a Vital Part of a Life-Saving System (Washington DC)
Each year an estimated 350,000 sudden cardiac arrest (SCA) events occur in the United States in an out-of-hospital environment. In 2020, D.C. Fire and EMS reported 964 SCAs in D.C. with only a 4.7% survival rate. An SCA occurs when the heart’s electrical system...
Yates County 911 chief dispatcher dies of Covid (NY)
YATES COUNTY -- A statement released Nov. 1 by Yates County Sheriff Ron Spike revealed that one of the most valued members of the Sheriff's Office and her husband have both died from complications of COVID-19. "It is with deep regret that we announce the passing of...
Marion County now one of 7 W.Va. counties to offer Text-to-911 service (WV)
FAIRMONT — Marion County residents can now report an emergency by texting 911 instead of making a phone call. The Text-to-911 service was first available to a limited number of cities across the country in 2014. Since that time, the service has become more widely...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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