Comm Center News
Success trial-run of FirstNet’s public safety network (NY)
NEW YORK (NEWS10) – The New York Power Authority (NYPA) has collaborated with AT&T to build and pilot FirstNet, the only nationwide, high-speed broadband communications platform dedicated to America’s first responders and the extended public safety community....
Police are switching to digital communications (ME)
ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...
POLICE DEALING WITH DISPATCHER SHORTAGE [VIDEO](NM)
[VIDEO]
Proposal provides additional improvements for Washington County’s NextGEN 911 (MD)
WASHINGTON COUNTY, Md. (WDVM) — Improvements to NextGen 911 are constantly being made for residents who need help. In a recent Washington County Board of Commissioners Meeting, a proposal presented by the Planning and Zoning GIS department was made so towns with...
Potential property tax increase could support better Habersham employee pay, officials say (GA)
Habersham County, much like many businesses and governments across the nation, is experiencing staffing shortages and employee turnover. The solution to that shortage, according to county officials, could lie in a property tax increase. There are currently 35 open...
911 operator charged with invasion of privacy after placing hidden camera in urinal (PA)
A 911 dispatcher has been charged with invasion of privacy after allegedly hiding a secret camera at a urinal in a Pennsylvania the area where a number of officers were arrested by themselves. Operator John Logan, 49, allegedly fitted a camera with an SD card with...
911 calls could soon take longer to answer (NM)
They answer your calls when you're in an emergency, but fewer people want to become police dispatchers and some departments are working at minimal levels.New Mexico State Police has three dispatch centers. One in Albuquerque, another in Las Cruces and the last one in...
Atlanta’s 911 center loses power again, police say calls still being handled (GA)
article ATLANTA - Atlanta's 911 system is experiencing server issues due to a power system failure on Thursday night. The Atlanta Police Department said 911 operators are still able to take calls and dispatch units, but the issue is with the computer-aided dispatch...
GM 911 Re-Accredited as World’s 134th Medical ACE (NC)
Guilford Metro 911 received its re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Medical Dispatch. This is GM 911’s fifth re-accreditation and makes it the world’s 134th medical ACE. GM 911 will...
Bureau Emergency Communications receives unexpected 911 call from Arizona
At 2:23 a.m. on Jan. 16 of this year, LEAD Telecommunicator at Bureau Emergency Communications, Dawn Porter, received a cellular 911 call that displayed zero information in the organization’s system. Usually, landline 911 calls will display the phone owner’s name and...
Sheriff’s office to implement life-saving software program (OH)
SIDNEY — The Shelby County Sheriff’s Office recently enabled RapidSOS, a solution that provides life-saving data – including caller location, health and medical information, connected building and alarm date, vehicle telematics data, and more – to 911...
Lucas County’s 911 consolidation runs into early issues (OH)
TOLEDO, Ohio — It's been four months since Lucas County's eight regional 911 call centers were consolidated into one central hub at the 911 Regional Council of Governments in Central Toledo. So far, Sylvania's director of public safety says the new system is...
Kentucky bill would help fund new suicide prevention hotline
A recently introduced Kentucky House bill would fund the state’s implementation of a simplified suicide prevention hotline through a tax on mobile phones. Kentucky’s legislation proposes a 70-cent mobile phone tax on all monthly mobile phone bills, phone cards,...
Yankton Dispatcher Set To Retire After Nearly 3 Decades (SD)
Doug Hanson is about to accomplish a first for Yankton. Today (Thursday), after a 28-year career as a dispatcher, Hanson, 56, is set to retire from the position, the first person to do so in the county’s history. Public service has always been Hanson’s calling. “I...
Franklin County: Dispatcher Licorish gets stork award (PA)
You could say that local 911 dispatcher Jamal Licorish is a “stork.” At least he acted in lieu of the popular bird last year when he helped bring a new Franklin County resident into the world. This week he won a “stork” award for his role in the birth of that baby boy...
New approach aims to improve efficiency and response time for Fargo air ambulance (ND)
(Fargo, ND) -- A new approach is being used to get Fargo's air ambulance to emergency scenes more quickly. "At the time of the 9-1-1 call, the dispatchers at the Red River Regional Dispatch Center will determine whether it's an appropriate emergency for a helicopter...
Police are switching to digital communications (ME)
ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...
Liberty helps Gladstone with dispatching (MO)
LIBERTY — From Monday, Jan. 10 to Thursday, Jan. 13, the dispatchers for Liberty first responded stepped up and handled almost all of Gladstone’s 911 calls for police, fire and emergency medical service. Captain Andy Hedrick, Liberty Police Department’s public...
New FirstNet Cell Site Launches in Salisbury to Support First Responders (CT)
What’s the news? Salisbury’s first responders are getting a major boost in their wireless communications thanks to the FirstNet® network expansion currently underway by AT&T*. We’ve added a new, purpose-built cell site located in Salisbury, which will cover...
Public Safety Advocate: Surveys, Over-Hyping Products and Services, Problem Solving
First, I want to thank everyone who has responded to our survey. It will be up for a few more weeks, so please take a few minutes to fill it out if you have not done so. Spending a few minutes on this survey will help us make sure we are addressing what you are...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


