CVPSA board hears competing views on communications study (VT)

MONTPELIER — The Central Vermont Public Safety Authority is on the cusp of commissioning a telecommunications needs assessment its board views as a foundational step in improving emergency communications in the region.

The process has taken more than a year, required a second solicitation of proposals and featured a running debate about the scope of work — one that resumed during the board’s virtual meeting Thursday night…

NG911 Institute: CAll for Nominations!

The NG911 Institute hosts the Annual 911 Honor Awards Reception to honor the heroes and leaders of the 911 community. The Co-Chairs of the Congressional NextGen 911 Caucus and other Members of Congress and federal government leaders are invited to attend and to present the awards to 911 professionals and government leaders from across the United States… READ MORE

San Antonio using telemedicine on 911, saving resources, taxpayer money (TX)

DALLAS — Councilmembers in San Antonio approved a program Thursday that sends some 911 callers to telemedicine when they request help.

It’s a service that no other city in the country has authorized.

The San Antonio Fire Department “is beginning to route dispatch calls to telemedicine to help weed out potential responses that can be done without actually sending units on site,” said Mayor Ron Nirenberg in an appearance on Sunday’s Inside Texas Politics

Mendocino County residents can now send 911 emergency text messages (CA)

The Mendocino County Sheriff’s Office would like to announce that people in Mendocino County now have the ability to text their emergencies to 9-1-1 using a cellular phone.

Text to 9-1-1 is designed for hearing or speech impaired members of the community, those in a situation where it is too dangerous to make a voice call to 9-1-1, or those in an area of the county with limited service where a voice call cannot be made, but a text message can be delivered… READ MORE

After more than three decades, Pittsylvania County dispatcher signs off (PA)

After 34 years of serving Pittsylvania County as a dispatcher, Joann Luck has signed off for the last time.

Now after working her final day on Dec. 2, she’s answering the call of retirement.

Born and raised in Pittsylvania County, Luck graduated from Gretna High School in 1972. She joined the Pittsylvania County Sheriff’s Office in 1986 following several stints in local factories…