Danville to see major upgrades to 9-1-1 services in early 2021 (VA)

DANVILLE, Va. (WDBJ) – Since the last time the Danville Emergency Services Center received an upgrade in 2016, technology has continuously improved how people can connect with 9-1-1.

Still, even things like the 9-1-1 text program could be better.

“It comes across similar to like if a hearing-impaired person would dial 9-1-1, so we have limited capability to respond back,” said Tim Duffer, Danville’s deputy emergency coordinator… READ MORE

November storm triggers outages, fires, knocks out 9-1-1 in parts of Greater Portland (ME)

MAINE, USA — As Keith Carson clung to the top of Two Lights Lighthouse in Cape Elizabeth to bring you the latest on the November storm Monday, tens of thousands of Mainers across the state lost power from high wind gusts. 

Central Maine Power (CMP) is reporting more than 86,870 customers without power at 7 a.m. Tuesday. Versant Power shows 15,082 active outages. Some of Versant’s hardest-hit areas are in Presque Isle and Mapleton… READ MORE 

Retired Bath police chief dies unexpectedly (ME)

BATH — Retired Bath Police Chief Lawrence “Max” Dawson, 67, passed away unexpectedly at his Phippsburg home on Friday, Nov. 27.

He retired in 1998 and became the director of the Sagadahoc County Communications Center and Emergency Management. He later served as Sagadahoc County Commissioner from 2007 to 2017… READ MORE

Dispatcher announces father’s last call upon his retirement from Fort Mitchell Police Department (KY)

FORT MITCHELL, Ky. — A police sergeant from the Fort Mitchell Police Department signed off one final time Monday and his final call was extra special due to the dispatcher who was on the other line.

Sgt. Michael Gross with the Fort Mitchell Police Department is retiring after 20 years in law enforcement. His daughter, Kylie Gross, is a Kenton County dispatcher, and Michael Gross got to share his emotional final call with her. It was caught on camera… READ MORE

Laguna Beach to review $890k public safety dispatch, record system (CA)

The Laguna Beach City Council will consider a five-year contract Tuesday worth more than $890,000 for a new computer-aided dispatch system for its police, fire, and marine safety departments.

If approved, SOMA Global’s cloud-based system will replace the technology that Laguna Beach has used since 2006. The computer-aided dispatch (CAD) allows command staff to coordinate and track personnel and equipment responding to calls for service…

911 dispatcher who died from COVID-19 laid to rest (IL)

CHICAGO — A 911 emergency dispatcher who died from COVID-19 was laid to rest Monday.

A procession was held outdoors the Office of Emergency Management on West Madison.

Guadalupe “Lupe” Lopez, 58, labored within the division for greater than 30 years. The Little Village resident died earlier this month after contracting the virus on the job…