BOWLING GREEN, Ky. (WBKO) – Medical Center EMS has successfully completed the 20-step process to reaccredit its Communications Center as an Accredited Center of Excellence.
The Communication Center is the 250th emergency dispatch center in the world to attain the International Academies of Emergency Dispatch status as an Accredited Center of Excellence for its use of the Medical Priority Dispatch System… READ MORE
Results from the $96,922 Lewis County 911 feasibility study launched over the summer were presented to county commissioners Tuesday, posing the question of whether Lewis County should consolidate 911 dispatch services with Thurston County’s 911 Communications (TCOMM).
The feasibility study, conducted by California consulting firm DELTAWRX, confirmed that major funding is required to overhaul the county’s antiquated radio infrastructure, and that Lewis County’s emergency communications center is “underfunded and understaffed” by as many as 10 full-time employees… READ MORE
REGION – The $8.7 million new Southeastern Massachusetts Emergency Communications Center (SEMRECC) constructed at the High Rock site in Foxborough began taking your 911 calls in mid November.
The center is home to the Southeastern Massachusetts Regional 911 District, which handles Mansfield and Foxborough emergency calls and will add Easton and Norton later this month… READ MORE
Direct the Legislative Research Commission staff to study county emergency dispatch call center funding; investigate causes and factors contributing to the decline of funding levels; require study to be conducted over the 2007 legislative interim; require study to include the Commonwealth’s major metropolitan areas and a representative sample of non-metropolitan counties; require study to estimate the magnitude of the decline in funding levels for emergency dispatch centers among major metropolitan areas and across the Commonwealth…
The year 2020 long will be remembered for being a turbulent year. No other in recent history spawned so many challenges for the fire service, and dispatch was far from immune. As field personnel coped with how to best respond during an epidemic, dispatchers dealt with the new reality of infection control in the communications center. The typical PSAP (Public Safety Answering Point) is rife with the potential to spread germs: a confined space, which often has questionable ventilation, where telecommunicators literally sit elbow to elbow for 12 or more hours at a time, communally sharing devices, such as keyboards and chairs, and repeatedly touching common surfaces, including console surfaces, monitors, telephones and controls. In some smaller centers, headsets even might be passed from person to person during shift change…
A mobile app is being launched to help first responders find 9-1-1 callers who don’t know their location.
The OPP announced it will be using the WHAT3WORDS app in its Provincial Communication Centres effective immediately.
In an emergency situation, if a caller contacts police and doesn’t know where they are, the app will help call-takers pinpoint the location so officers can respond quickly and more accurately know where to find the person in need… READ MORE
