Key Ways COVID-19 is Reshaping the Emergency Communications Center Landscape

Without question, 2020 will be remembered as a year of unprecedented change. And while not much has changed about the primary mission of public safety communications, various operational aspects of how they’re performed are having to be reimagined. New constraints and forced flexibility are creating previously unforeseen challenges.

We’re witnessing historic shifts in the ways agencies operate, as well as how they interact with each other and the communities they serve. Read more about the key challenges facing emergency communications centers in light of a year like no other, as well as trends and lessons being learned as a result… READ MORE

FCC’s Jessica Rosenworcel Tells Public Safety She Wants to Halt the T-Band Auction and Fund 911 Upgrades

December 2, 2020 – Commissioner Jessica Rosenworcel of the Federal Communications Commission – and who appears to be considered for elevation to chairman of the agency under President-elect Joe Biden – advocated that the T-Band auction be stopped by Congress and that the status of 911 responders be changed.

Speaking at a conference of the Association of Public Safety Communications Officials on Tuesday, Rosenworcel reiterated that there has long been bipartisan support for not having auctions in the T-Band…

PPD 911 division earns re-accreditation (KY)

The Paducah Police Department’s 911 Emergency Communications Division has achieved re-accreditation through the Kentucky Association of Chiefs of Police, the department announced Tuesday.

The division first was accredited in 2016. The process requires a dispatch center to demonstrate commonly accepted standards for efficient and effective operations. KACP representatives conduct on-site reviews of records, systems and dispatch procedures…

Shawnee Co. dispatchers ‘dress down’ to raise funds for charities (KS)

TOPEKA, Kan. (WIBW) – Dispatchers with the Shawnee County Sheriff’s Office are dressing down to raise awareness and money for charities.

The Shawnee County Sheriff’s Office says in a Facebook post that its dispatch has started raising money for a handful of foundations with a program that features “dress down days” throughout the year.

According to the Sheriff’s Office, on Halloween, dispatchers were allowed to dress in costumes and on Thanksgiving they were able to wear their comfy pants for a small donation to the program…