by AllThingsECC.com | Jan 26, 2021 | Comm Center News
NEWARK, NJ — After more than 30 years of service to the city of Newark, Public Safety Director Anthony Ambrose is expected to announce Wednesday that he is stepping down from his role, according to sources with the knowledge of the director’s decision.
Born and raised in Newark, Ambrose’s exit from the Newark Public Safety Office would cap a lauded career in service to the city in addition to Essex County. Earlier this month, Ambrose was recognized by United States Attorney for the District of New Jersey Craig Carpenito for his contributions to cooperative law enforcement…
by ECC Editor | Jan 26, 2021 | Comm Center News
The State of Nebraska recently selected Lumen (NYSE: LUMN) to help it transition to a next generation 911 platform using the company’s emergency service network, IP-based software, applications and call routing services. Transitioning to Lumen’s current NG911 platform will improve the delivery of emergency calls and enable Nebraska residents to contact 911 not only by making a voice call, but also support sending text messages, pictures and videos… READ MORE
by ECC Editor | Jan 26, 2021 | Comm Center News, Resources
A Colorado Communications Center in Durango recently encountered an issue where their non-emergency lines were being marked as SPAM RISK. The problem had been reported by both citizens and officers. This posed not only the normal problem of people avoiding SPAM calls but an additional layer to navigate is if phones have been set up to automatically refuse SPAM calls. Testing was done on different cellular platforms and on several carriers, determining it was only happening with AT&T phone users.
Durango/La Plata Emergency Communications Center listed the issue on an AT&T Forum (can be viewed here). The resolution was to add all non-emergency numbers, including the agency website to ensure they were not flagged as SPAM, to this website.
The Interim Director reported all has been fixed. If you are experiencing a similar issue, view the AT&T forum for details and consider their course of action for resolution.
by AllThingsECC.com | Jan 26, 2021 | Articles, Comm Center News
What’s the news? FirstNet, Built with AT&T* – America’s public safety network – is driving innovation in lifesaving, public safety technology. Now, first responders have access to 4 new mission-driven solutions exclusively available to all FirstNet subscribers: FirstNet® MegaRange™, Z-Axis, FirstNet Compact Rapid Deployables™ and Land-Mobile-Radio (LMR) interoperability for FirstNet Push-to-Talk (PTT). And, for the 3rd consecutive year, Frost & Sullivan recognizes AT&T for driving visionary innovation in public safety by introducing ‘smart’ solutions that cater to the evolving demands of first responders…
by AllThingsECC.com | Jan 26, 2021 | Comm Center News
First responders in Maryland are getting another major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites. This new infrastructure is a part of the FirstNet network expansion taking place across the state, bringing increased coverage, capacity and capabilities for public safety.
In Prince George’s County, a new FirstNet cell site will boost coverage and capacity in the Fort Washington area around Isaac J. Gourdine Middle School and Tinkers Creek Stream Valley Park. Another FirstNet site was turned on in Upper Marlboro and provides coverage and capacity in the area around Marlton Golf Club...
by AllThingsECC.com | Jan 25, 2021 | Comm Center News
TUCSON, Ariz. (KGUN) — A scathing report card was released on the 911 call center here in Tucson and now the center is working on solutions to tackle the issues in front of them.
Employees detailed a work environment to the LLC as a “sinking ship.”
There were also allegations of leadership bullying staff and poor training…
