East Fork Professional Firefighters call for help for 911 dispatcher (NV)

For Douglas County 911 Emergency Services, its mission statement “first to respond, first on scene” are words to live by.

For 911 dispatcher Melissa Johnson, it’s not just a statement, it’s a mission.

Johnson’s best friend, and 20-year 911 dispatch veteran Kristin Oilar, has pancreatic cancer and needs aggressive treatment. In typical fashion, Johnson was first on the scene, setting up a GoFundMe account to help Oilar and her family with the overwhelming task ahead – get treatment, beat cancer…

Local group offering much-needed support to first responders and their families (SC)

GOOSE CREEK, S.C. (WCBD) – Suicide is a major problem amongst first responders nationwide and across the Lowcountry.

One local organization is working to bring awareness and offer support for those who need it.

“A very terrible thing. We lose more first responders every year to suicide then we do line of duty deaths and that’s very sad,” said Gerald Mishoe, executive director for the Lowcountry Firefighter, EMS and 911 Telecommunicator Team… READ MORE

County’s Dispatchers Make Sacrifices, Serve the Public (TN)

HUNTINGDON — Carroll County’s emergency services dispatchers went beyond the call of duty last week as they chose to remain at the Dispatch Center around the clock instead of traveling home during their off-hours.

Lt. Jamie Verner Summers said the Carroll County Sheriff’s Office Dispatch Center answers all 911 lines for the whole county, several administrative phone lines for the Sheriff’s Office and dispatches for the Carroll County Sheriff’s Office, and police departments of Bruceton, Hollow Rock, Clarksburg, Trezevant, Carroll County Emergency Medical Services, Carroll County Rescue Squad and 20 fire departments – city or county…

The Multitalented, Multitasking Public Safety Polymath

The Multitalented, Multitasking Public Safety Polymath

Excellence in the ECC depends on a telecommunicator’s understanding of the public and first responders in the field.

[Originally published in the March/April 2021 PSC magazine.]

By David Larson

You have probably heard of Leonardo da Vinci, the 15th-century architect, artist, engineer, inventor and scientist. Leonardo da Vinci was a man of a great many talents, what one would refer to as a Renaissance man. Nowadays, this term has become interchangeable with the word polymath. Public safety telecommunicators can be the polymaths of public safety…

Robeson County in process of upgrading emergency communications with VIPER radio systems (NC)

LUMBERTON — Some of the 140 VIPER radio systems bought by Robeson County government for use by emergency personnel were being installed Thursday.

The purchase of the systems is part of a mandatory upgrade effort to comply with the statewide communication system, said Emily Jones, Robeson County’s Public Information officer. The radios cost $571,876.22…

Dispatcher saves girl, grandmother from dog attack (NM)

BELEN—A 7-year-old Belen girl was severely injured last Thursday when two Rottweilers attacked her and her grandmother.

Christine Valdez said her granddaughter, Ashley Diaz, is currently in the special care unit at UNM’s Children Hospital in Albuquerque, and has already undergone two surgeries. The road to recovery will be a long one, but Valdez said Ashley is doing as well as can be expected… READ MORE