Local police continue to struggle with 9-1-1 hangups (Canada)

The North Bay Police Service continues to try and cope with a frustrating trend that hampers many emergency services; that’s 9-1-1 hangup calls.  

“On an average day we receive 10 to 15 9-1-1 hang-ups,” admitted Scott Tod, North Bay’s Police Chief.  

Tod says despite those hangup 9-1-1 calls, the police and emergency services cannot just assume it was just someone hitting the wrong button on their phone… READ MORE

Williamson County dispatcher assists in baby delivery (TN)

SPRING HILL, TN (WSMV) – A Williamson County emergency dispatcher had an exciting day at work when she helped a couple deliver a baby over the phone. 

Dispatcher Taylor Kinney received a call from a man who said his pregnant wife had gone into labor at their home, Williamson County EMA said. 

Kinney dispatched medics, police and fire to the couple’s home and provided the husband with delivery instructions from the dispatch center guide cards… 

New radio tower at Mt Elliot expands public safety network (Australia)

The Central Coast’s Public Safety Network has been expanded, with the construction of a new radio site at Mount Elliot now complete.

Parliamentary Secretary for the Central Coast and Member for Terrigal, Adam Crouch, said the new radio tower was delivered by the NSW Telco Authority and is vital to ongoing community safety.

“Alongside Australia’s triple zero emergency hotline, the Public Safety Network is the most critical communications network in our State,” Crouch said…

APCO Applauds Federal Proposal to Provide $15B for Next Generation 9-1-1 Grants

APCO Applauds Federal Proposal to Provide $15B for Next Generation 9-1-1 Grants

Today, members of the House Energy and Commerce Committee introduced the LIFT America Act, an infrastructure bill that includes $15 billion for the deployment and implementation of Next Generation 9-1-1 (NG9-1-1) throughout the country. The NG9-1-1 provisions (section 15001) adhere to principles established by APCO and its partners in the Public Safety Next Generation 9-1-1 Coalition, a broad group of national public safety organizations representing law enforcement, fire, EMS, and 9-1-1…