by AllThingsECC.com | Apr 1, 2021 | Comm Center News
Congratulations to the Honorees:
- Maryland State Trooper of the Year – Trooper Brendan White, Maryland State Police, Prince Frederick Barrack “U”
- Calvert County Deputy of the Year – Deputy First Class Robert Shrawder, Calvert County Sheriff’s Office
- Correctional Officer of the Year – Correctional Deputy Ryan Jones, Calvert County Detention Center
- 911 Communications Operator of the Year- Public Safety Call Taker Morgan Myers
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
Dearborn Heights dispatchers, strong proponents of the city maintaining an independent dispatch unit, held an informal Desserts with Dispatch meet and greet on March 25 in front of City Hall.
Dispatcher Shelly Radde said the gathering was to thank residents for speaking up at the online public hearing and supporting an independent Dearborn Heights dispatch center…
by AllThingsECC.com | Apr 1, 2021 | Articles, Comm Center News

Developments in 911 technology over the past 25 years brought Enhanced 911 and Wireless 911 to more than 90% of American PSAPs, but the voice-centric 911 call remained the backbone of emergency service. Now, however, with local governments taking advantage of innovative, cloud-based public-safety software, dispatchers — today better described as telecommunicators — and first responders can access critical situational details in the moments that matter most…
by ECC Editor | Apr 1, 2021 | Comm Center News
Public safety officials in Shawnee announce that Smart911+ Alert is now available to all individuals and families.
Smart911 is a free service that allows individuals to create a safety profile for their household that can include any information they may want 9-1-1 call takers and first responders to have in the event of an emergency, then if they need to dial 9-1-1 their safety profile will immediately display on the call taker’s screen saving critical seconds and even minutes in response to the emergency. Coupled with Rave Alert individuals can receive notifications on potentially hazardous situations involving weather, traffic and other emergencies… READ MORE
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
TALLAHASSEE, Fla. — This week, lawmakers in Tallahassee are discussing companion bills to require that all 911 and emergency dispatch operators be trained to give CPR instruction over the phone.
It’s something that’s not currently mandated in Florida.
Residents and the American Heart Association support the companion bills to require all emergency dispatchers learn “tele-CPR” so they can instruct callers to perform it…
by AllThingsECC.com | Apr 1, 2021 | Articles, Comm Center News
About a year into my first term as Pennsylvania governor, our state was slammed by the Blizzard of ‘96. I recall declaring a state of emergency and ordering my fellow Pennsylvanians to stay off the roads. Of course, our first responders were still out in the storm protecting the public.
Twenty-five years later, the emergency isn’t a blinding snowstorm, but a devastating pandemic. And again, it’s our first responders who put themselves in harm’s way.
In police stations, fire houses, ambulances and 911 dispatch centers across the nation, our first responders are working to respond to the needs of their communities and to keep themselves and their families safe from a deadly disease…