Wilson to become 911 director (IN)

Sgt. Stuart Wilson feels lucky to be able embark on a new career while staying in the same type of work.

“I’m calling it phase two of my career,” he said Tuesday. “It’s a good opportunity for me to continue service. This is something that I can do when I’m 60, instead of being a cop.”

Wilson, 45, has accepted a position as director of Dubois County’s 911 Communications Center. He will retire from a 22-year career with the Dubois County Sheriff’s Office on April 9… READ MORE

When someone with special needs goes missing: How first responders command the emergency

When someone with special needs goes missing: How first responders command the emergency

The call comes into the police department for a missing person. Sometimes it’s regarding an adult who didn’t show up for work. It might be a teenager who has run away from home. It might be a child who got separated from their parents while on an outing.

Police train for these kinds of missing person cases. But what happens when the missing person has special needs and may be unable to communicate with authorities? …

CPD welcomes four new dispatchers (TX)

Cleburne Police Chief Rob Severance joined CPD Lt. Shane Wickson in welcoming four new dispatchers to the department.

The four — Alexus West, Dawena Anitok, Mackenzie Russell and Tanner Dempsey — share the distinction of having graduated from the North Central Texas Emergency Communications District, or NCT9-1-1’s, first hybrid 9-1-1 Academy. Their training involved in-person and virtual aspects… READ MORE

Dispatchers on the front line of emergency response (NY)

Dispatchers on the front line of emergency response (NY)

LEWIS | There is a photo montage in Max Thwait’s office at the Emergency Operations Center here.

Endearingly titled “Max’s First Baby,” the framed photos were a gift for his answer to a call that came into the 9-1-1 center at Lewis several years ago.

A pregnant woman in labor and alone in Long Lake had called for help and he, then an Essex County 9-1-1 dispatcher, helped her calmly and safely through the delivery, even as he sent an ambulance to her location…

Past, Present, More To Come

Past, Present, More To Come

Andre’ Lanier

National Public Safety Telecommunicators Week 2021 is less than two weeks away (Sunday April 11 through Saturday April 17) creating the ideal time to revisit the history of 911 and see where we are today.

Early
days of 911

Early discussions for an emergency number originated in 1957 by the National Association of Fire Chiefs. The chiefs recommended a single number a person could call to report a fire. However, other organizations wanted separate numbers for other emergencies. Discussions on national numbers for emergencies continued until 1967…

California set to begin NG911 deployments in 911 centers statewide next month

California 911 centers could have IP-based next-generation 911 (NG911) connectivity deployed throughout the state by the end of this year or early next year, according to an official helping lead the execution of the emergency-calling initiative.

Budge Currier, 911 and emergency-communications branch manager for California, said the state is building its NG911 platform around the i3 standard developed by the National Emergency Number Association (NENA) and that the deployment is a comprehensive one that is scheduled to begin in April…