Newborn Revived Due to Coordination Between Dispatch, State Patrol and Grandmother (WA)

Teamwork from dispatchers, including Multi Agency Communication Center in Grant County, Washington State Patrol and swift acting grandmother, Wanda Rand, resulted in the birth and revival of a newborn on March 19.

A 911 call alerted dispatch that a westbound vehicle heading into Grant County on 1-90 had a woman, Martina Medrano, going into labor. Multi Agency Communications Center communications officer, Summer Mann, provided delivery instructions to grandmother, Wanda Rand, as the vehicle stopped for the delivery on Frontage Road on exit 188. Rand delivered her grandchild in the backseat of the car… READ MORE

Lake County Emergency Services Telecommunicators Scholarship program moves forward (OH)

Lake County Emergency Services Telecommunicators Scholarship program moves forward (OH)

The program has moved from the pilot phase to its inaugural class to train the next generation of telecommunicators and will be offered to qualifying students enrolled in Auburn Career Center’s Emergency Services Telecommunicators program.

The board provided funding in 2020 and has been looking to establish a scholarship program to grow enrollment, noted Commissioner John Hamercheck…

Legislators reintroduce bill to change job classification of 911 dispatchers nationwide

Legislators reintroduce bill to change job classification of 911 dispatchers nationwide

WASHINGTON — Legislators have reintroduced a bill in Congress that would change the job classification of 911 dispatchers nationwide. 

The 911 SAVES Act would classify 911 dispatchers under “protective service occupations” instead of “office and administrative support occupations,” adding them to the same category as firefighters, law enforcement officers, corrections officers and other public safety staff. (EMS providers are classified under healthcare occupations.)… 

FirstNet & 5G: An Experience Unlike Anything Else for America’s First Responders

FirstNet & 5G: An Experience Unlike Anything Else for America’s First Responders

DALLAS, April 1, 2021 /PRNewswire/ — What’s the news? As public safety’s partner, AT&T* is committed to evolving FirstNet® to meet first responders’ needs and supporting innovative new technologies to help them stay mission ready. That’s why we’re announcing 3 major milestones for FirstNet, the only network built with public safety, for public safety:

  1. A first responder-centric approach to 5G
  2. Bringing comprehensive tower-to-core network encryption
  3. The FirstNet Health & Wellness Coalition to better support responders holistically…

Bandwidth Delivers 911 Capabilities to More than 20 Million Enterprise Users

RALEIGH, N.C., March 30, 2021 /PRNewswire/ — Bandwidth Inc. (NASDAQ: BAND), a software company focused on communications for the enterprise, today announced surpassing a key milestone of over 20 million 911 endpoints under management across the U.S. and Canada. The industry-disrupting 911 call routing provider, long known for delivering a comprehensive suite of highly-reliable emergency services solutions, has seen dramatic growth in recent years stemming from its full service support for new and complex E911 regulations like Kari’s Law and RAY BAUM’s Act…

911 center hopes to make 3/8-cent sales tax permanent (MO)

St. Francois County Joint Communications Center will be asking voters on April 6 to make permanent the 3/8-cent sales tax they last approved in 2014. The tax generates about $3 million annually for round-the-clock, emergency 911 dispatch services serving St. Francois and Ste. Genevieve counties.

The tax was scheduled to sunset this year, but due to the almost-total loss of the landline-phone tax—a tax whose decline drove the center to pursue the sales tax about seven years ago in the first place — the center relies “100%” on the revenue the 3/8-cent generates, said Director Alan Wells… READ MORE