California 911 centers access OnStar crash data via RapidDeploy

California 911 centers now can receive vehicle-crash data and injury-severity predictions from OnStar through the RapidDeploy’s RadiusPlus map application that has been installed at the 450 public-safety answering points (PSAPs) in the state, according to an announcement released this week.

Budge Currier, 911 and emergency-communications branch manager for California, said the initiative will enhance the ability for 911 centers to process quickly the considerable amount of telematics information generated by OnStar when a vehicle crash occurs…

Committee hears public safety budget proposals for FY22 (VA)

WINCHESTER — City officials are drafting a fiscal year 2022 budget that will be as much as $8 million less than Winchester’s current spending plan, but that doesn’t mean public safety will be compromised in favor of savings.

Hoffman said eight local government agencies fall under the public safety banner: Winchester’s Sheriff’s Office, Commonwealth’s Attorney’s Office, Police Department, Fire and Rescue Department, Emergency Communications Center, Emergency Management Office and Social Services Office, and the Northwestern Regional Juvenile Detention Center. Each of those divisions, as well as a general maintenance fund for their facilities, are proposed to receive more money in FY22 than they did in the current operating budget… READ MORE

New 911 CAD system expected to go live in November (KY)

Before the end of the year, Owensboro-Daviess County 911 dispatch expects to be using Next Generation 911 that has the purpose of cutting valuable seconds off emergency calls.

During Wednesday’s virtual meeting of the Owensboro-Daviess County 911 Oversight Committee, Paul Nave, city-county 911 dispatch director, told members that the new computer-aided dispatch (CAD) system, which will utilize the enhanced NG911 technology, is on target to go live the second full week of November… READ MORE

FirstNet Helps Emergency Communications Center Adapt during Pandemic

n response to the spread of COVID-19, public safety agencies looked for ways to keep personnel safe while continuing to serve their communities. The Arlington County Emergency Communications Center in Virginia launched remote call-taking, dispatching, and supervision capabilities. Telecommunicators are able to work from home or other locations with a setup that includes a FirstNet hotspot. [PODCAST]… READ MORE

Amarillo 911 operators awarded for efforts during winter storm (TX)

AMARILLO, Texas (KFDA) – Five 9-1-1 operators have been awarded by the Amarillo Police Department for going above and beyond during the winter storm last month.

Some staff members left their families to spend the night at the Amarillo Emergency Communications Center to make sure they could be there when the calls came.

Many slept on cots around the building and another member who commutes from Tulia, paid for four nights at a nearby hotel to make sure she would make it to work… READ MORE

Bishop Police has a new service to better track cell phone 9-1-1 callers (CA)

Speaking to the Bishop City Council on Monday Night, March 22, Acting Police Chief Josh Ellsworth previewed a new service the department is using, called RapidSOS, to keep better, more accurate information while on 4-1-1 and 9-1-1 calls coming  from cell phones for law enforcement dispatchers. It is provided as a free service to dispatch centers so, if in practice it does not deliver the goods, the City will not be out any money.

Chief Ellsworth told councilmembers that RapidSOS service works with cell phone providers and law enforcement dispatch centers to let a dispatcher to track a 9-1-1 cellphone call, which previously had only been able to be tracked by cellphone towers… READ MORE