by AllThingsECC.com | Mar 13, 2021 | Articles, Comm Center News
If you’re anywhere in the United States, you’re probably aware dialing 9-1-1 connects you to local public safety answering points (PSAPs) that can deploy nearby emergency services. But in some places in the US, cell phone users can also contact emergency dispatchers via SMS text message.
It’s important to note that this function isn’t available everywhere. In most of America, texting 911 will result in a bounce-back message encouraging the sender to make a voice call instead, according to the Federal Communications Commission’s 911.gov site…
by AllThingsECC.com | Mar 13, 2021 | Comm Center News
A year-long global pandemic has been tough on everyone.
CDC data shows increases in the number of adults who experienced anxiety and depression, substance abuse and even thought about suicide this year.
We spoke to the St. Joseph County, Indiana 911 dispatch center about the local trends they’ve seen with mental health-related calls.
by AllThingsECC.com | Mar 12, 2021 | Articles, Comm Center News
When first responders enter a building during an emergency, there aren’t too many factors more important than that they’re able to hear one another as they make their way through the property. Uninterrupted communication between first responders could literally be the difference between life and death in a lot of emergency situations.
Advanced RF Technologies (ADRF), a pure-play Distributed Antenna System (DAS) and Emergency Responder Radio Communications Systems (ERRCS) provider understands the importance of flawless first responder communication…
by ECC Editor | Mar 12, 2021 | Comm Center News
A computer server that failed to re-boot is being blamed for knocking many of the county’s 9-1-1 phone lines out of service early Friday morning.
Sumner County residents who subscribe to the Code Red notification system received messages and/or calls at around 2 a.m. on March 5 that if they needed emergency assistance to call one of several alternate phone numbers… READ MORE
by ECC Editor | Mar 12, 2021 | Comm Center News
WFSB) – Issues with Verizon customers calling 911 have been repaired.
Waterbury police posted on Friday morning that Verizon customers trying to reach them via 911 had connectivity difficulties.
“Please stay safe and aware of this,” Waterbury police said… READ MORE
by ECC Editor | Mar 12, 2021 | Comm Center News
The North Bay Police Service continues to try and cope with a frustrating trend that hampers many emergency services; that’s 9-1-1 hangup calls.
“On an average day we receive 10 to 15 9-1-1 hang-ups,” admitted Scott Tod, North Bay’s Police Chief.
Tod says despite those hangup 9-1-1 calls, the police and emergency services cannot just assume it was just someone hitting the wrong button on their phone… READ MORE
