Licking County now offering Text-to-911 program (OH)

Licking County now offering Text-to-911 program (OH)

Licking County 911 dispatchers work in the new 911 Center in Heath while taking calls on March 20, during historic flooding in the area.

NEWARK – Licking County announced its launch of a service allowing the Licking County Regional Communication Center to receive emergency information via text messages.

According to Nathan Bryan, Licking County Regional Communication Center Operations Manager, discussions about adding Text-to-911 as a service in Licking County began in August. A grant covered a portion of the start-up cost, he said, which covered the purchase of routers needed to ensure texts come through from the caller…

Working group urged to study training practices, certification for 911 dispatchers (MN)

A 911 dispatcher receiving a frantic call for help needs to quickly assess what’s happening and make the right decision on what needs to be done.

“Dispatchers are essential to public safety,” says Rep. Spencer Igo (R-Grand Rapids).

He sponsors a proposal to establish a statewide working group to recommend minimum training and set continuing education standards for certification of 911 telecommunicators…

New NFPA standard for firefighter devices sets challenging benchmark for vendors

Firefighters’ RF devices and remote speaker microphones will have to pass unprecedented durability testing and include a data-logging capability—similar to a “black box” on an airplane—to achieve certification under the new standard published by the National Fire Protection Association (NFPA).

NFPA is well known for developing fire-safety standards for citizens and firefighters, but the NFPA 1802 standard that was published in January is the organization’s first that addresses the performance of RF devices—typically, two-way radios—and RSMs, according to Don Griffis, one of the L3Harris representatives who served on the technical committee that developed the standard…

Tyto Athene Awarded Contract to Provide E911 Sustainment for The U.S. Air Force, Air National Guard and Air Force Reserve

yto Athene was awarded a NETCENTS 2 task order to provide enhanced 911 sustainment services, hardware sustainment and digital logging recorder (DLR) sustainment services at multiple sites for the US Air Force, Air National Guard, and Air Force Reserve Public Safety Answering Points (PSAPs). The contract also includes continuous operations relating to all E911 and associated systems as follows… READ MORE

Dispatcher recognized for work during January medical call (NY)

Dispatcher recognized for work during January medical call (NY)

                            MALONE — A dispatcher from Franklin County Emergency Services at Bare Hill Road was recently recognized for his work from the dispatch center during a medical call in Fort Covington, and was presented with a lifesaver pin.

Emergency 911 dispatcher Chandler Shatraw was recognized for his efforts in walking a caller through CPR, helping the caller assist the patient before EMS arrived.

According to Sandi Nichols, a senior communications specialist, the medical call took place at 4:26 p.m. Jan. 28 in Fort Covington. Shatraw received a call from an individual whose brother had collapsed on the floor and was not conscious…