Developments in 911 technology over the past 25 years brought Enhanced 911 and Wireless 911 to more than 90% of American PSAPs, but the voice-centric 911 call remained the backbone of emergency service. Now, however, with local governments taking advantage of innovative, cloud-based public-safety software, dispatchers — today better described as telecommunicators — and first responders can access critical situational details in the moments that matter most…
Public safety officials in Shawnee announce that Smart911+ Alert is now available to all individuals and families.
Smart911 is a free service that allows individuals to create a safety profile for their household that can include any information they may want 9-1-1 call takers and first responders to have in the event of an emergency, then if they need to dial 9-1-1 their safety profile will immediately display on the call taker’s screen saving critical seconds and even minutes in response to the emergency. Coupled with Rave Alert individuals can receive notifications on potentially hazardous situations involving weather, traffic and other emergencies… READ MORE
TALLAHASSEE, Fla. — This week, lawmakers in Tallahassee are discussing companion bills to require that all 911 and emergency dispatch operators be trained to give CPR instruction over the phone.
It’s something that’s not currently mandated in Florida.
About a year into my first term as Pennsylvania governor, our state was slammed by the Blizzard of ‘96. I recall declaring a state of emergency and ordering my fellow Pennsylvanians to stay off the roads. Of course, our first responders were still out in the storm protecting the public.
Twenty-five years later, the emergency isn’t a blinding snowstorm, but a devastating pandemic. And again, it’s our first responders who put themselves in harm’s way.
In police stations, fire houses, ambulances and 911 dispatch centers across the nation, our first responders are working to respond to the needs of their communities and to keep themselves and their families safe from a deadly disease…
Sgt. Stuart Wilson feels lucky to be able embark on a new career while staying in the same type of work.
“I’m calling it phase two of my career,” he said Tuesday. “It’s a good opportunity for me to continue service. This is something that I can do when I’m 60, instead of being a cop.”
Wilson, 45, has accepted a position as director of Dubois County’s 911 Communications Center. He will retire from a 22-year career with the Dubois County Sheriff’s Office on April 9… READ MORE
The call comes into the police department for a missing person. Sometimes it’s regarding an adult who didn’t show up for work. It might be a teenager who has run away from home. It might be a child who got separated from their parents while on an outing.
Police train for these kinds of missing person cases. But what happens when the missing person has special needs and may be unable to communicate with authorities? …
