by ECC Editor | Mar 26, 2021 | Articles, Comm Center News
The idea of public safety underlies numerous public policy decisions and laws, as well as many of the choices that each of us make in our everyday lives. But, what is it? What comes to mind when you hear the phrase “public safety”?
[I]n February 2021, Austin added a “mental health” option to the 9-1-1 triage script. When you call 9-1-1 in Austin, dispatchers will now ask if need Police, Fire, EMS, or Mental Health services. Callers that choose Mental Health services are then routed to a trained mental health responder… READ MORE
by ECC Editor | Mar 26, 2021 | Comm Center News
As telecommunicators determine the most accurate location of an emergency, they typically look across multiple monitors to compare Automatic Location Identification (ALI) screens, call queues, supplemental location data sources, and computer aided dispatch (CAD) maps. These various resources must be evaluated to accurately dispatch first responders to the appropriate location. This manual process of interpreting numerous screens has the potential for dispatching errors and delays, and is especially challenging for newer dispatchers… READ MORE
by ECC Editor | Mar 26, 2021 | Comm Center News
RapidDeploy, a cloud-based emergency response platform, announced today that it will supply every California 9-1-1 center with real-time Automatic Crash Response notifications through a first-of-its-kind agreement with General Motors’ OnStar. Beginning in May, a majority of Telecommunicators at over 400 public safety answering points (PSAPs) will have direct access to available OnStar crash data on RapidDeploy’s RadiusPlus 9-1-1 map screen, without having to rely on verbal relay of information… READ MORE
by ECC Editor | Mar 26, 2021 | Comm Center News
NAVARRO COUNTY–This year due to Covid, the Navarro County Sheriff’s Office (NCSO) was unable to hold their annual NCSO Departmental Meeting and Awards Ceremony. That did not prevent the department from presenting the annual departmental awards to some very deserving individuals.
Sheriff Elmer Tanner said in a Facebook post, “I would like to say congratulations to the following:
Telecommunicator Pshaun Martin on being awarded Employee of the Year… READ MORE
by AllThingsECC.com | Mar 26, 2021 | Comm Center News

PRINCE FREDERICK, Md. – The Calvert County Board of County Commissioners (BOCC) today officially activated the county’s new public safety communications system. The new 800-megahertz P25 digital communications system replaces the county’s 25-year-old system to provide enhanced radio coverage and interoperability for the Calvert County Sheriff’s Office, fire departments, rescue squads and county government agencies…
by AllThingsECC.com | Mar 25, 2021 | Comm Center News
Cops should be on the same page soon in Greenwood County.
Plans to approve a uniform, countywide digital records management system will make it easier for officers to share information with one another at a moment’s notice.
Currently, officers of the Greenwood Police Department and Greenwood County Sheriff’s Office use the same RMS, which allows them to see each others’ calls and know who is responding to which emergency…