As telecommunicators determine the most accurate location of an emergency, they typically look across multiple monitors to compare Automatic Location Identification (ALI) screens, call queues, supplemental location data sources, and computer aided dispatch (CAD) maps. These various resources must be evaluated to accurately dispatch first responders to the appropriate location. This manual process of interpreting numerous screens has the potential for dispatching errors and delays, and is especially challenging for newer dispatchers… READ MORE
Public Sector Grants Announcements
WEBINARS
Protecting 4.9 GHz for Public Safety
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
Recent Posts
- AI is now listening to 911 calls in Summit County — and helping dispatchers in real time (OH)
- Austin adopts $6.6 billion budget, creates new emergency communication office (TX)
- The future of the telecommunicator: How AI is changing dispatcher training
- New Orleans Deploys AI for 911 Calls—What Are Other Cities Doing? (LA)
- Charleston Co. unveils $2.4 million renovations to consolidated emergency communications center (SC)